Microsoft-office Remote- & Homeoffice Jobs in der DACH-Region

Remote Customer Service Advisor - Remote

Talentify.io · Vereinigte Staaten von Amerika · United States Of America · Remote

Details zum Jobangebot

Employer Industry: Home Improvement Products

Why Consider This Job Opportunity

  • Salary up to $38,000 annually
  • Opportunity for career advancement and growth within the organization
  • Comprehensive benefits package for full-time salaried positions
  • "Work from home" equipment provided
  • Eligibility for annual Short Term Incentive plan
  • Positive and collaborative work environment

What To Expect (Job Responsibilities)

  • Handle inquiries through various digital touchpoints such as voice, live chat, email, and social media
  • Provide personalized support for consumer inquiries including troubleshooting, warranty orders, and sales orders
  • Collaborate on solutions to improve consumer experience and company processes
  • Achieve quality assurance, productivity, and sales target goals
  • Stay updated on product changes, new promotions, and training sessions

What Is Required (Qualifications)

  • High School Diploma/GED required; College Degree preferred
  • 1-2+ years of experience in Customer Service and/or related fields
  • Digitally savvy with proficiency in Microsoft Office
  • Excellent communication skills, both written and verbal
  • Must be able to work flexible hours

How To Stand Out (Preferred Qualifications)

  • Interest in DIY home repair/home plumbing products
  • Bi-lingual proficiency
  • Forward thinker, innovative, and passionate about helping people
  • Self-motivated, proactive, and has a high sense of urgency
  • Strong problem analysis and solving skills

#HomeImprovement #CustomerService #CareerGrowth #WorkFromHome #IncentivePlan

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