Homeoffice Field Service Technician - CO / UT / WY / ID with verification
AERZEN USA · Fully, Valais, Schweiz · Remote
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Description
Field Service Technician
This role is a remote role in the states of CO, UT, WY, or ID.
Who We Are
Aerzen USA Corporation is an international manufacturer of positive displacement blowers, hybrid blowers, screw compressors and turbo blowers. These high-quality machines are used for air and gas applications across many essential industries, including: Wastewater, Cement, Biogas, Pharmaceutical and Food, among many others. We are One Team, and we Empower our team members to be both Inquisitive and Evolutionary.
What We Offer
We offer a competitive salary, generous health benefits (to include 96% company-paid benefit plans), a 401(k) with company match, Tuition Reimbursement, and a Profit-Sharing bonus package, along with the opportunity to work with a dynamic group of professionals in a triple-bottom-line business philosophy of “People, Planet, Prosperity”.
What You Will Do
As a Field Service Technician, you will perform and carry out all tasks related to installing, assembling, servicing, and repairing Aerzen products. You provide customers with prompt, professional and high-quality service. Work is performed at our location and/or at our customer’s location. Services provided may be scheduled or on-demand. Overnight travel on short notice is often required. You must live in the Colorado / Utah / Wyoming / Idaho area in which you service.
Education:
Field Service Technician
This role is a remote role in the states of CO, UT, WY, or ID.
Who We Are
Aerzen USA Corporation is an international manufacturer of positive displacement blowers, hybrid blowers, screw compressors and turbo blowers. These high-quality machines are used for air and gas applications across many essential industries, including: Wastewater, Cement, Biogas, Pharmaceutical and Food, among many others. We are One Team, and we Empower our team members to be both Inquisitive and Evolutionary.
What We Offer
We offer a competitive salary, generous health benefits (to include 96% company-paid benefit plans), a 401(k) with company match, Tuition Reimbursement, and a Profit-Sharing bonus package, along with the opportunity to work with a dynamic group of professionals in a triple-bottom-line business philosophy of “People, Planet, Prosperity”.
What You Will Do
As a Field Service Technician, you will perform and carry out all tasks related to installing, assembling, servicing, and repairing Aerzen products. You provide customers with prompt, professional and high-quality service. Work is performed at our location and/or at our customer’s location. Services provided may be scheduled or on-demand. Overnight travel on short notice is often required. You must live in the Colorado / Utah / Wyoming / Idaho area in which you service.
- Performs startups, equipment inspections, troubleshooting, repairs and/or preventive maintenance service on all Aerzen Products at customer sites; Represent Aerzen in professional and courteous manner following all Aerzen and customer safety requirements.
- Installing, configuring, calibrating, and maintaining control, measurement and indicating instrumentation (pneumatic, analog & digital); Installing and terminating electrical, pneumatic and fluid connections; Understand controls narratives and analyze/troubleshoot process application related issues.
- Analyzing and correcting communication issues; Properly address TCP/IP networks and RS-485 communications.
- Perform repairs and assembly on Aerzen Products; Disassemble; assess damage and evaluate failures on machines; diagnose problems with Aerzen machines by evaluating material condition and asking the customer questions; demonstrates the ability to offer machine-based recommendations; can identify the root cause of a machine failure; Utilize defined procedures and a standard rebuild kit.
- Read, understand and use equipment diagrams, checklists, engineering drawings, and other process documentation to perform service tasks, assembly and repairs on Aerzen Products.
- Communicate with customers to discuss job requirements, provide recommendations and service options, listen to customer concerns, and provide status updates during service call and at completion.
- Plan and schedule travel to best meet customer requirement, service schedule requirement and time efficiency utilizing the Concur booking tool.
- Complete job-related service reports, expense reports and forms in a timely basis; Collect data and make commissioning graphs using Company Software.
- Conduct customer training on Aerzen Products when onsite.
Education:
- Associate degree (2 years schooling) in electronics (preferable) or mechanics or equivalent experience in related fields.
- 1-4 years of Field Service Experience with rotary equipment such as compressors, pumps or similar. Must have electrical experience, preferably working with VFDs and controls.
- Windows, Microsoft Office, Sales Force Internet Abilities; TCP/IP networks and RS-485 communications: Allen Bradley PLC experience is preferred
- RS Logix 5000 experience is preferred.
- PLC or similar Ladder-Logic programming experience is desired.
- Ability to Interpret process flow, control wiring, as well as piping and instrumentation diagrams.
- Welding (brazing, cutting, welding, plasma) a plus.
