Non Fault Claims Administrator bei 4th Dimension Innovation Ltd
4th Dimension Innovation Ltd · Egham, Vereinigtes Königreich · Onsite
- Junior
- Optionales Büro in Egham
Non-Fault Claims Administrator
We’re looking for a detail-driven Non-Fault Claims Administrator to join our dynamic team in Egham. If you thrive in a fast-paced environment, enjoy supporting customers, and want to contribute to a company that values Integrity, Passion, Innovation, and Excellence—this role is for you.
💼 Main Duties
- Manage engineer inspection bookings, post movements, and incoming mail in line with agreed targets and objectives
- Invoice insurers for services provided to customers
- Handle inbound and outbound calls with professionalism and empathy
- Maintain accurate records on our internal claims management system
- Provide timely updates to customers regarding their claims
- Greet visitors via telecom and manage sign-in procedures
- Stay current with workflow changes and company updates
- Respond promptly to calls, emails, and letters
- Escalate complaints appropriately to the Customer Services Manager
- Represent our company values in every interaction
- Take ownership of your personal development
- Support other duties as requested by the Team Leader or senior staff
💡 Key Skills
- Friendly, eager-to-help attitude
- Meticulous attention to detail
- Strong team player with the ability to work independently
- Excellent written and verbal communication skills
- Confident and professional telephone manner
- Previous experience in administration
- Adaptability to changing priorities and workflows
- Strong organisational and time management skills
- Proficiency in Microsoft Word, Excel, and Outlook
- Reliability and punctuality
- Commitment to personal growth and learning
📋 The Essentials
- Location: Egham, Surrey (Onsite)
- Salary: £24,000 – £26,000
- Hours: Monday to Friday, 8:00–4:30 or 9:00–5:30
- Onsite only – no hybrid or remote options
- Reporting directly to the Non-Fault Admin Team Leader
- Opportunity to grow within a values-driven organisation
If you're ready to bring your skills to a team that values excellence and collaboration, we’d love to hear from you. Apply today and take the next step in your career journey!
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