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Non Fault Claims Administrator bei 4th Dimension Innovation Ltd

4th Dimension Innovation Ltd · Egham, Vereinigtes Königreich · Onsite

24.000,00 £  -  26.000,00 £

Jetzt bewerben

Non-Fault Claims Administrator



We’re looking for a detail-driven Non-Fault Claims Administrator to join our dynamic team in Egham. If you thrive in a fast-paced environment, enjoy supporting customers, and want to contribute to a company that values Integrity, Passion, Innovation, and Excellence—this role is for you.


💼 Main Duties


  • Manage engineer inspection bookings, post movements, and incoming mail in line with agreed targets and objectives
  • Invoice insurers for services provided to customers
  • Handle inbound and outbound calls with professionalism and empathy
  • Maintain accurate records on our internal claims management system
  • Provide timely updates to customers regarding their claims
  • Greet visitors via telecom and manage sign-in procedures
  • Stay current with workflow changes and company updates
  • Respond promptly to calls, emails, and letters
  • Escalate complaints appropriately to the Customer Services Manager
  • Represent our company values in every interaction
  • Take ownership of your personal development
  • Support other duties as requested by the Team Leader or senior staff



💡 Key Skills


  • Friendly, eager-to-help attitude
  • Meticulous attention to detail
  • Strong team player with the ability to work independently
  • Excellent written and verbal communication skills
  • Confident and professional telephone manner
  • Previous experience in administration
  • Adaptability to changing priorities and workflows
  • Strong organisational and time management skills
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Reliability and punctuality
  • Commitment to personal growth and learning



📋 The Essentials



  • Location: Egham, Surrey (Onsite)
  • Salary: £24,000 – £26,000
  • Hours: Monday to Friday, 8:00–4:30 or 9:00–5:30
  • Onsite only – no hybrid or remote options
  • Reporting directly to the Non-Fault Admin Team Leader
  • Opportunity to grow within a values-driven organisation



If you're ready to bring your skills to a team that values excellence and collaboration, we’d love to hear from you. Apply today and take the next step in your career journey!

Jetzt bewerben

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