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Job Description:

First Level Technical Manager – Application Development & Support

We are seeking a dynamic and experienced First Level Technical Manager to lead a high-performing team in designing, developing, deploying, and supporting modern, scalable enterprise applications. The ideal candidate will have 10+ years of experience spanning a broad range of technologies—including backend, front-end, messaging, cloud infrastructure, containers, databases, AI/ML, and UNIX/Linux environments—and a proven track record of technical leadership and application support. This role requires hands-on technical expertise, proficiency in all phases of the Software Development Lifecycle (SDLC), and a passion for innovation, stability, and team growth.

Key Responsibilities:

  • Lead, mentor, and inspire a multidisciplinary agile teams through all phases of SDLC: requirements gathering, architecture, design, development, testing, deployment, and ongoing application support.
  • Own the delivery and operational stability of multiple business-critical applications, ensuring high availability, rapid incident response, root cause analysis, and continuous service improvement.
  • Collaborate closely with engineers, architects, data scientists, product managers, QA, support, and business stakeholders to define requirements and architect solutions leveraging backend, front-end, cloud, messaging, and AI/ML technologies.
  • Champion best practices in coding, testing, DevOps, CI/CD, cloud-native application development, and production support.
  • Drive the adoption of monitoring, logging, alerting, and observability tools to proactively manage application health, performance, and user experience.
  • Guide the integration of messaging and event-driven solutions (e.g., Kafka, RabbitMQ, JMS) for distributed systems.
  • Ensure comprehensive system and process documentation, effective knowledge sharing, and reproducibility of solutions and support procedures.
  • Foster a culture of innovation, continuous learning, and professional growth within the team.
  • Communicate status, risks, incidents, and opportunities clearly to stakeholders and senior management.
  • Support the hiring, onboarding, and professional development of new team members. Coaching, mentoring and performance management of team-Set clear performance goals, develop skills within the team, and foster a collaborative and customer-focused culture

Technical Skills:

  • 8+ years in enterprise application development, application modernization, technical leadership, and application support.
  • Proficiency in all phases of the SDLC and a strong track record supporting production applications.
  • Expertise in backend technologies (Java/J2EE, Spring Boot, Node.js, .NET, or similar enterprise frameworks).
  • Familiarity with front-end technologies (Angular, React, Node.js, or similar frameworks).
  • Deep hands-on experience with any of the cloud platforms preferably Azure and containerization (Docker, Kubernetes).
  • Proven experience with messaging and event-driven frameworks (Kafka, RabbitMQ, JMS, ActiveMQ).
  • Strong skills in RDBMS (Oracle, MySQL, PostgreSQL) and NoSQL (MongoDB, DocumentDB, Redis).
  • Proficiency with build tools (Maven, Gradle, NPM), distributed version control (Git, GitHub, Bitbucket), and CI/CD automation (Jenkins, GitLab CI, Azure DevOps).
  • Experience with application monitoring, logging, and observability tools (ELK/EFK stack, Dynatrace, Prometheus, Grafana).
  • Familiarity with UNIX/Linux environments is required.

Good-to-Have:

  • Experience with popular application servers (Tomcat, WebLogic, JBoss, Glassfish).
  • Knowledge of serverless architectures and Infrastructure-as-Code (Terraform, CloudFormation).
  • Experience designing and supporting highly transactional, distributed SaaS applications.

Leadership & Process Skills:

  • Experience managing agile teams, conducting performance reviews, and supporting team development.
  • Strong communication, documentation, and stakeholder management skills.
  • Commitment to continuous improvement, innovation, and ongoing learning.
  • Ability to drive a culture of operational excellence and customer focus.

 Familiarity with process management tools (JIRA, Confluence) and BPMN frameworks (e.g., Camunda).

  • Certifications in Java, Cloud, or AI/ML.

Qualifications:

  • Bachelor’s or master’s degree in computer science or a related field.
  • Prior experience in a technical management or team lead role is highly preferred.

Weekly Hours:

40

Time Type:

Regular

Location:

Hyderabad, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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