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Hybrid Project Coordinator bei Spectra Logic

Spectra Logic · Boulder, Vereinigte Staaten Von Amerika · Hybrid

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Project Coordinator – Boulder, CO (Local Hybrid) 
We are seeking an organized, self-motivated, and aspiring individual to join our Solutions Delivery Administration Team (SolDAT). 
 
Why you should join us: 
This opportunity with Spectra Logic is unique, unlike other companies in the data protection market, Spectra has always been privately owned, privately funded and operates at all levels with a strong entrepreneurial spirit. You can expect a challenging and creative work environment. With our award-winning tape libraries, our line of disk-based backup products, and several software platforms, Spectra Logic’s product offering has never been stronger.
 
Job Summary:
The Solutions Delivery Coordinator plays a crucial role in managing and executing complex professional services implementation projects. This position requires exceptional attention to detail, strong project coordination skills, and the ability to work independently while maintaining high standards of documentation and stakeholder communication. Reporting to the Solutions Delivery Administration Team Lead, this role serves as a critical link between sales, service delivery, and external partners. 
 
Core Responsibilities: 
This position requires a high degree of independence and self-motivation. The successful candidate must be comfortable managing multiple concurrent projects while maintaining strict attention to detail and documentation standards.
 
Project Management and Coordination:
  • Independently manage professional services implementation projects, including new solutions, upgrades, and preventative maintenance services
  • Conduct thorough review of sales team handoffs, analyzing services contracts, order details, and shipping terms for accuracy and completeness
  • Identify and resolve potential project obstacles proactively
  • Interface with external project stakeholders to ensure alignment and project success
  • Coordinate and schedule all project-related communications, including phone calls, meetings, and onsite visits
Documentation and Process Management
  • Create, modify, and maintain comprehensive project scope documentation and site surveys
  • Collaborate with Solutions Delivery Enablement Manager to develop customized, detailed deployment plans for implementation projects
  • Manage document templating for company-wide services communication and records
  • Maintain and update department documentation to align with current software and hardware offerings
  • Ensure proper cataloging and storage of all project documentation in records management systems
 
Resource Coordination and Partner Management
  • Coordinate resource allocation across departments, managing both internal teams and external service partners
  • Negotiate service partner services, including:
    • Service rates and pricing structures
    • Project timeline and service dates
    • Terms and conditions
  • Manage purchase orders for external partners
  • Collect and review partner invoices
 
Financial Management
  • Review and process professional services contracts
  • Manage parts ordering and shipping logistics when required
  • Handle invoice corrections and processing
  • Recognize and record services revenue upon project completion
 
Required Qualifications:
  • Four-year degree or equivalent work experience
  • Exceptional verbal and written communication skills.
  • Ability to work independently and take direction in a team environment
  • Attention to detail, a professional attitude, and timely execution of tasks are paramount
  • Ability to adapt to change and prioritize work assignments under pressure
  • Ability to learn and convey technical concepts related to Spectra Logic products
 
Preferred Technical Qualifications:
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Experience with Atlassian Suite (Jira, Confluence, Trello)
  • Working knowledge of Infor LN and Dynamics CRM
  • Familiarity with Clockify time tracking software
  • Experience with collaboration tools (Teams, Zoom, Slack)
  • Comfort with cloud-based project management tools
 
Preferred Knowledge:
  • Industry-related products and software solutions
  • Cloud computing platforms (AWS, Azure, Google Cloud)
  • Storage technologies including disk arrays and SAN solutions
  • Tape storage technology and backup systems
  • Data center operations
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