Hybrid Project Coordinator chez Spectra Logic
Spectra Logic · Boulder, États-Unis d'Amérique · Hybrid
- Junior
- Bureau à Boulder
This opportunity with Spectra Logic is unique, unlike other companies in the data protection market, Spectra has always been privately owned, privately funded and operates at all levels with a strong entrepreneurial spirit. You can expect a challenging and creative work environment. With our award-winning tape libraries, our line of disk-based backup products, and several software platforms, Spectra Logic’s product offering has never been stronger.
- Independently manage professional services implementation projects, including new solutions, upgrades, and preventative maintenance services
- Conduct thorough review of sales team handoffs, analyzing services contracts, order details, and shipping terms for accuracy and completeness
- Identify and resolve potential project obstacles proactively
- Interface with external project stakeholders to ensure alignment and project success
- Coordinate and schedule all project-related communications, including phone calls, meetings, and onsite visits
- Create, modify, and maintain comprehensive project scope documentation and site surveys
- Collaborate with Solutions Delivery Enablement Manager to develop customized, detailed deployment plans for implementation projects
- Manage document templating for company-wide services communication and records
- Maintain and update department documentation to align with current software and hardware offerings
- Ensure proper cataloging and storage of all project documentation in records management systems
- Coordinate resource allocation across departments, managing both internal teams and external service partners
- Negotiate service partner services, including:
- Service rates and pricing structures
- Project timeline and service dates
- Terms and conditions
- Manage purchase orders for external partners
- Collect and review partner invoices
- Review and process professional services contracts
- Manage parts ordering and shipping logistics when required
- Handle invoice corrections and processing
- Recognize and record services revenue upon project completion
- Four-year degree or equivalent work experience
- Exceptional verbal and written communication skills.
- Ability to work independently and take direction in a team environment
- Attention to detail, a professional attitude, and timely execution of tasks are paramount
- Ability to adapt to change and prioritize work assignments under pressure
- Ability to learn and convey technical concepts related to Spectra Logic products
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience with Atlassian Suite (Jira, Confluence, Trello)
- Working knowledge of Infor LN and Dynamics CRM
- Familiarity with Clockify time tracking software
- Experience with collaboration tools (Teams, Zoom, Slack)
- Comfort with cloud-based project management tools
- Industry-related products and software solutions
- Cloud computing platforms (AWS, Azure, Google Cloud)
- Storage technologies including disk arrays and SAN solutions
- Tape storage technology and backup systems
- Data center operations