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Remote Work at Home Customer Service Agent (Full-Time & Part-Time) (NE)

Talentify.io · United States · United States Of America · Remote

About the job

Employer Industry: Business Process Outsourcing (BPO)

Why Consider This Job Opportunity

  • Salary up to $16.10 per hour
  • Regular raises based on tenure and performance
  • Paid time off, holidays, and paid training opportunities
  • Fun and engaging work environment with casual dress code
  • Opportunities for advancement within the organization
  • Incentives including cash prizes and gifts such as electronics and trips

What To Expect (Job Responsibilities)

  • Interact with customers to resolve support issues and sell products/services
  • Utilize technology for account management tasks and ensure first call resolution
  • Identify sales opportunities and effectively communicate product offerings
  • Escalate customer dissatisfaction to management as necessary
  • Maintain a positive and enthusiastic attitude while engaging with customers

What Is Required (Qualifications)

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • Ability to type swiftly and accurately (20+ words per minute)
  • Basic knowledge of Microsoft Office Suite and Windows operating system

How To Stand Out (Preferred Qualifications)

  • Previous experience in customer service or a related field
  • Strong problem-solving and conflict resolution skills
  • Ability to thrive in a fast-paced, dynamic work environment
  • Experience with account management systems or software

#CustomerService #BPO #CareerGrowth #CompetitivePay #Incentives

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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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