Manager Community Engagement - JHP bei Jefferson Health

Job Details

The Manager of Community Engagement plays a pivotal role in building and sustaining strong relationships with key community stakeholders, partners, and organizations that align with the mission and strategic priorities of the health plan. This position is responsible for identifying, evaluating, and participating in community-based events, sponsorship opportunities, and marketing activities that promote brand awareness, support member growth, and strengthen the health plan’s presence in the communities it serves.

Acting as a visible and trusted representative of the organization, the Manager engages with diverse audiences to elevate the organization’s profile and ensure its services are known, accessible, and valued throughout the community.

Job Description

Key Responsibilities:

• Cultivate and maintain strategic relationships with community leaders, nonprofit organizations, faith-based groups, advocacy organizations, and other stakeholders across the region.
• Identify high-impact community events, sponsorship opportunities, and initiatives that align with the health plan’s strategic objectives, membership goals, and population health priorities.
• Represent the health plan at a wide range of community-based events, health fairs, local forums, cultural celebrations, and marketing activities to promote awareness of the organization's services and programs.
• Collaborate with internal departments—including Marketing, Sales, Compliance, and Government Affairs—to ensure community engagement efforts are aligned with business goals and regulatory standards.
• Coordinate event logistics, including staffing, materials, presentations, and follow-up, in collaboration with other departments and vendors.
• Support the development of outreach materials, talking points, and presentations to effectively communicate the health plan’s mission, services, and impact to community audiences.
• Regularly monitor and assess community engagement activities and partnerships to ensure ongoing alignment with strategic priorities and performance goals.
• Provide regular updates, summaries, and reports on community engagement initiatives, event outcomes, and partnership development.
• Assist in the development and delivery of training sessions and internal updates to build awareness of community initiatives across the organization.
• Maintain current knowledge of the health plan’s products, provider network, and health education resources to accurately represent the organization in the community.
• Attend evening and weekend events as needed.
• Perform other duties as assigned.

Work Environment:

This role requires a high level of mobility and community visibility. It includes regular travel within local neighborhoods and regions, attendance at off-site events, and in-person engagement with community members and partners. The position is eligible for remote work but requires flexibility for in-person presence.

Required Education and Experience:

Education: 

           

• Bachelor’s degree required: Marketing or Business Communication-preferred

• Five years’ experience in corporate community philanthropy, health or human service community programs, or related experience.-preferred

Skills/Abilities:

• Knowledge of the communities served by Health Partners Plans and Jefferson Health Plans
• Experience in marketing, outreach and/or community development.
• Excellent presentation skills
• Proven ability to work effectively with diverse populations
• Self-motivated
• Proven project management skills
• Proficiency in computer applications including Microsoft Office: Excel, Word, PowerPoint, SharePoint and Salesforce
• Excellent written and oral communication skills
• Bi-lingual preferred

Medicare Advantage Compliance Statement:  Compliance with all applicable rules, regulations and laws is a condition of employment.  Employees must read and sign, both the Business Code of Conduct and the Personal Standard Code of Conduct, and are expected to perform their duties ethically and honestly.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Health Partners Plans, Inc.

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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