Partner, People Operations & Compliance bei OREGON HUMANE SOCIETY

Description

About Oregon Humane Society 

Founded in 1868, Oregon Humane Society is the Northwest's oldest and largest animal welfare organization with one of the highest adoption rates in the nation. We are working toward our vision of a world where all animals are treated with compassion, kindness, and respect. With campuses in Portland and Salem, OHS is an Oregon-based nonprofit that relies on donor support for our comprehensive model of care and support for animals and the people who love them. Visit oregonhumane.org to learn more about how we’re creating a More Humane Society. 

 

The Team 

The People & Culture team is a multifaceted and dedicated group that plays a crucial role in shaping our organization's culture and ensuring the well-being of our employees, volunteers, and community. Comprised of experts in human resources, safety, emergency response, community education, volunteers, facilities, and learning and development, our team works tirelessly to foster a safe, inclusive, and supportive environment for our organization, reflecting our core values and commitment to our community. 

 

The Position 

The Partner, People Operations & Compliance ensures the accuracy, efficiency, and compliance of people processes and systems. This role manages the operational backbone of People & Culture, including Human Capital Management (HCM), payroll, benefits support, onboarding/offboarding logistics, and compliance requirements. 

 

Eligible Benefits 

We are committed to creating a better future for pets, and we work hard to achieve our goals while offering a rewarding workplace including competitive benefit packages to our employees.   

• Medical/Dental/Vision 

• Paid Time Off + Sick Time + Holidays 

• 401(k) with employer match 

• Professional Development Opportunities 

• One free OHS adoption/ year 

• Perks & Discounts 

 

Essential Responsibilities 

PERSONAL LEADERSHIP 

• Consistently strives to exceed expectations; demonstrates flexibility, resilience, and the ability to maintain positive relationships and composure, even under difficult circumstances. 

• Maintains high ethical standards, including exhibiting behaviors and actions that embrace and align to our organization and customer service values, while treating all people with respect and dignity.  

• Demonstrates an awareness of individual personal strengths and development needs, modeling non-defensive behavior and openness to feedback; builds a culture of feedback and learning. 

 

LEARNING 

• Contributes to regular dialogue and accountability with the leadership team and across the organization to review progress and course correct if necessary. 

• Utilizes data and insights to identify, understand and articulate the key inputs and metrics that tell the story of the organization/team strategy and its progress. 

• Builds appropriate feedback loops to measure if we are meeting key milestones and if the impact planned is being felt across the organization. 

 

INFLUENCE & REPRESENTATION 

• Communicate effectively to executive and other stakeholder groups to ensure they are informed and able to actively engage. 

• Liaise with and maintain productive relationships with all stakeholders, including other departments, and donors; build mutually rewarding professional relationships inside OHS at all levels. 

• Leverage our best practices externally and grow OHS’ reputation as a leader in the animal welfare space. 

 

PRIMARY RESPONSIBILITIES 

Payroll, Benefits and Leaves 

• Process payroll, including bi-weekly and semi-monthly updates to employee files, bonus/incentive pay, tracking vacation/sick pay, importing expense reimbursements and receivables, inputting exceptions, hourly employee validations, and benefit changes. 

• Reconciliation of monthly benefit enrollments and invoices, providing documentation to Finance as necessitated by vendor processes.  

• Provide secondary support for leave administration (FMLA, PLO, ADA, state leaves). 

• Support annual Open Enrollment activities including, but not limited to: renewal meetings, staff presentations, benefit fairs and orientation meetings with individual employees. 

Human Capital Management System (HCM), Data Management & Compliance 

• Monitor and update human resources capital management solution, including all modules.  

• Identify and address areas for process improvement and operational efficiencies. 

• Recommend security and organization solutions to support end-to-end business processes. 

• Works closely with IT and HCM representative(s) to create and maintain system configuration including business process workflow, custom fields, custom validations, custom reports, dashboards, integrations, and access rights. 

• Create and update HCM user documentation and guidelines and support content for HCM training.  

• In partnership with leaders and the team, develop and monitor dashboards, metrics and automated data feeds and reporting. 

• Manage the data integrity of the HCM system and provide analytics and reports to management and P&C partners. 

• Manage onboarding and offboarding logistics (background checks, I-9s, system setup/termination) in collaboration with Partner, Employee Relations & Experience. 

• Support data gathering and submission for both internal and external employee audits and surveys.  

• Audits: Workers Compensation, 5500, Annual Audit, OSHA Reporting, I9 

• Surveys: Benefit and Compensation 

• Ensure compliance with employment laws, policies, and required documentation. 

• Support annual (year end and new year) payroll, benefits, and P&C related activities; including annual W-2 review and distribution, retirement plan, and other compliance requirements.  

• Conduct monthly routine audits of personnel files, HCM data and compliance records. 

• Generate, analyze, and distribute regular P&C KPI reports to track workforce trends, support data-driven decision-making, and provide insights on areas such as turnover, engagement, and performance. 

• Maintain accurate P&C metrics dashboards and KPI reports, ensuring leadership has timely visibility into key people data to drive strategic initiatives in conjunction with Specialist, Volunteer Engagement. 

Additional Duties 

• Respond to requests for employee information such as: employment verification, unemployment claims, state and federal request for information, and others.  

• Assist with P&C projects, process improvements, and system implementations. 

• Drafts and revises policies, manuals and procedures, especially OHS Employee Handbook.  

• Develop and maintain P&C forms, templates and SOPs. 

• Act as backup for the Partner, Employee Relations & Experience. 

• Other duties as assigned. 

 

SUPERVISOR RESPONSIBILITY 

Supervises: None 

 

ACCOUNTABILITY 

Reports Directly To: Director, People & Culture 

Often Engages Directly With: Internal and external stakeholders and team members from across the organization.  

Qualifications

Minimum Qualification & Transferable Skills 

We are interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, mentorship and/or service will contribute to Oregon Humane Society. 

• Leadership through influence and rapport building. Ability to collaborate with others, listen to and recognize different perspectives. 

• 2 years of experience in payroll and benefits. 

• Experience in resolving complex challenges within the workplace, working knowledge of or ability to gain an understanding of multiple human resource disciplines, including payroll, benefits, and federal and state respective employment and leave-related laws. 

• Understanding of HR compliance (FMLA, wage/hour, I-9, etc.) 

• Working knowledge of and practical experience of people database and human capital management systems. 

• Excellent verbal and written communication skills - able to communicate with a diverse population in a consistently informative, respectful, and professional manner. Able to communicate effectively via email, Teams chat, in person, in group or one on one meetings. 

• Able to exercise sound judgment and maintain a professional demeanor during all interactions with the public, partner agencies, donors, staff, and volunteers. 

• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. 

• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors. 

• Strong and objective problem-solving skills using solid reasoning skills. 

• Excellent organizational skills, data management skills, and attention to detail. 

• Excellent time management skills with a proven ability to meet deadlines. 

• Ability to handle sensitive information with discretion. 

• Proficiency using the Microsoft Office Suite, including Outlook, Word, Excel. 

 

Work Environment Conditions & Physical Requirements 

This position interacts and collaborates will all levels of the organization, including OHS staff, executive team members, donors, general-public, external vendors, volunteers, and supporters. Contact and communication are carried out through face-to-face, telephone and digital interactions. Excellent customer service skills are essential to success. Communication must be clear, understandable, professional and respectful in all circumstances. 

 

WORKING CONDITIONS  

• Work is performed in an office and medical center/animal shelter environment with the potential for flexible work after the first 90 days. 

• Travel between the two campuses is required. 

• Working at both campuses is required.  

• Occasional weekend and evening work may be required. 

• Animal contact and related injuries may occur. 

• Noise exposure varies and sometimes includes uncontrolled barking and other animal vocalizations. 

• Regular activities vary from critical thinking and problem solving to tedious and repetitive. 

• Pace of work is active and demanding, requiring the ability to adapt to changing priorities while managing concurrent projects/tasks to completion. 

• This position primarily resides within Oregon Humane Society campus which is open to the public. Contact with emotional people may occur. 

 

PHYSICAL REQUIREMENTS 

• Occasional lifting and moving of inanimate objects weighing up to 50 lbs. 

• Occasional pushing and pulling of carted items weighing up to 100 lbs. 

• Occasional moving items above shoulder level.  

• Occasional use of hands and arms at or above shoulder level.  

• Prolonged standing, sitting and/or stooping may occur.  

• Prolonged exposure to computer screens and peripherals. 

• Occasional climbing and bending. 

• Must be able to remain in a stationary position for prolonged periods. 

 

Diversity, Equity & Inclusion 

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds and ways of thinking, we are better able to leverage the collective power of our teams and address and overcome complex challenges and barriers. We strive for a culture of integrity, respect and compassion where every member of our community contributes their perspectives and authentic selves and where everyone reaches their potential as individuals and teams. We recognize that striving for diversity, equity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today. 

 

Equal Employment Opportunity 

Oregon Humane Society is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives and skills so that we can be collectively stronger and have sustained impact. 

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group. 

 

At-Will Employment 

This position description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an “at-will” relationship. 

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