Key Account Manager (Elko, NV, US, 89801) bei None

United. Inspired. Performance unites us, innovation inspires us, and commitment drives us to keep moving forward.

All new thinkers are welcome. We are looking for candidates who want to develop, grow, and dare to think new. Innovation is an important part of our DNA. If you appreciate an environment where you get to think new and constantly evolve, you will thrive here.

About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com.

We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

Epiroc offers rewarding experiences and professional growth opportunities. Recognition for your hard work includes:

• The compensation for this position is between $140,000 - $210,000 annually, depending on experience and qualifications. This range reflects our commitment to fair pay based on skills, experience, and market standards.”
• This position will include 20% variable compensation.
• Benefits eligibility begins the 1st of the month after start date 
• Health care eligibility - including medical, dental, vision, prescription and telemedicine 
• Wellness program 
• Employee discounts 
• Short and long-term disability insurance 
• Life and AD&D insurance 
• Flexible Spending Accounts (FSAs) and Health Savings Account (HSA) 
• Employee Assistance Program 
• 401(k) plan 
• Direct deposit 
• Tuition reimbursement program 
• Paid Vacation 
• Paid Sick Time

Join Our Team as a Key Account Manager at Epiroc!

The Key Account Manager is a critically important position is responsible for analyzing this customer’s total business relationship with Epiroc and determining the best channels, products and services needed to expand our market share, presence and profitability.  The successful employee is expected to support the current organization with value added information and data to support sales and marketing of capital equipment and the associated spare parts, service and drilling tools.  The Key Account Manager will need to have strong communication and collaboration with our Business Lines Managers (BLMs), and develop and manage an integrated multi-level relationship within the customer’s organization.

The work environment includes being regularly exposed to work near moving mechanical parts, fumes or airborne particles. The employee is regularly required to lift up to 25 pounds, frequently required to lift up to 50 pounds and is occasionally required to lift up to and in excess of 100 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Personal Protection Equipment may be required in this role. The position is considered Safety Sensitive.

Work Location:

Elko, NV

Work Type:

Onsite - Flexible working hours as per customer requirement. Extensive travelling to the customer site

Responsibilities:

• Develop a complete understanding of the customer needs, operations and strategy and design/implement a custom marketing plan to increase market share and profitability
• Assume P&L responsibility for the account
• Ensure same level of global sales and service for the account
• Facilitate periodic business review meetings with the account with appropriate personnel in attendance
• Utilize project management tools and techniques for proposals and contracts to track costs and overall progress on increasing market share
• Manage all communication and messaging from Epiroc to the account.  This may include professional presentations using PowerPoint and verbal presentations in front of groups
• Secure and maintain accurate information on Fleet (Epiroc and competitor) usage, drilling parameters and efficiency to develop strategic business cases and identify upcoming threats/opportunities
• Ensure that monthly reporting and market intelligence, feedback, and industry trends are properly reported to the respective business lines
• Communicate regularly with counterparts within the Epiroc USA Customer Center
• Prepare regular reports of forecasts and progress to internal stakeholders
• Implement strategic initiatives and help introduce new products
• Participate in local trade associations and trade shows
• Travel to customer locations as needed to successfully fulfill goals
• Able to travel domestically to work on product and process development with various stakeholders
• Manage, develop and lead direct reports and execute processes of full employee life cycle (i.e. recruiting, onboarding, performance management, responsible feedback, training and development, other HR metrics) and use strategic vision to create appropriate succession plans.

Requirements:

• Bachelor’s degree in Engineering or a related discipline is preferred due to the technical nature of this position; relevant experience may be considered in lieu of formal education. 
• At least 10 years’ of experience in the US mining/construction industries
• At least 5 years’ of direct sales or OEM dealer management is preferred
• Direct experience with the customer’s operations, planning and strategy is highly preferred
• Possess an analytical and structured approach to the business with good understanding of financial statements and solid business principles
• Familiarity with Epiroc USA’s existing and potential customer bases in the United States
• Highly developed collaboration skills, i.e. teamwork, knowledge sharing and interpersonal skills
• Proficiency in MS Office, especially Word, Excel and Outlook is required
• Previous use or applicable knowledge of Customer Relationship Management (CRM) Software
• Advanced verbal, written and presentation communication skills with a strong customer focus are required
• Travel is approximately 60% of the time, anywhere in the USA, with possible travel overseas
• Must live within close proximity of a major airport and able to conveniently travel via air and/or car to visit their customer base.
• Maintain courteous and professional demeanor and communication with customers and internal staff at all times

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

Join us, and be part of a diverse, innovative and highly collaborative team. An inclusive workplace that allows people to thrive. Inclusion is foundational for our Epiroc culture. We want all our people to have a strong sense of belonging. As we work in diverse teams across geographies, cultures, and professional areas, inclusive behavior is something we expect from ourselves and each other. We are continually looking for ways to strengthen our inclusive culture.

 A place where we all matter. Epiroc’s diversity approach is holistic, and our goal is to continue attracting, developing and retaining talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.

 Employment at Epiroc is “at-will,” which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal guidelines. All employment is continued on that basis. No supervisor, manager or executive of the company, other than the General Manager in a signed writing, has any authority to alter the foregoing. Signature of this document serves as acknowledgment of receipt and does not create a contract of employment.

 Epiroc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

 United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward. In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.

Diversity and sustainability are key to growing fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at Epiroc.com.