Small Claims Advisor (Hybrid) bei COMMUNITY LEGAL AID SOCAL

Description

Help people turn disputes into resolutions, join our team as a Small Claims Advisor and make a real legal impact!

The Spanish bilingual small claims advisor will assist the small claims attorney in the preparation of small claims pleadings. This full-time non-exempt position reports to the Supervising Attorney.   

Responsibilities:

• Provide general and procedural information to Small Claims litigants.
• Assist attorneys and litigants with completing Small Claims Court forms 
• Maintain detailed and accurate notes and timekeeping in case management system (Legal Server).
• Assist attorney with Small Claims Workshop appointments and in weekly Small Claims workshops.
• Maintain and prepare statistical Small Claims reports.
• Perform data entry and navigate Internet websites including but not limited to Orange County Superior Court, Orange County Clerk Recorder, California Secretary of State, etc. 
• Effectively and efficiently communicate with Small Claims Litigants including accurately relaying information provided by the attorney. 
• Assist attorneys with research of business and public entity information.
• Perform various clerical duties such as record-keeping, document copying, e-Filing, etc.
• Observe confidentiality and neutrality of Small Claims Litigants. 
• Maintain calendar and deadline reminder systems as needed. 
• When qualified, engage in interpretation and translation for attorneys.
• Work with community groups, conduct outreach, and provide community education presentations and materials.
• Work with a multi-cultural perspective.
• Work with and mentor paralegal and law students, interns, and volunteers.
• Perform other duties as required to meet the needs of the organization.

Requirements

Education:

• Paralegal certificate, paralegal degree or 
• Bachelor’s degree and a minimum of one year of law-related experience. 

Qualifications:

• Spanish Bilingual proficiency – Required. 
• One-year experience in a receptionist/clerical/call center position - Preferred
• Basic knowledge of the Small Claims Act, Small Claims procedures, and a general understanding of civil substantive legal matters.
• Basic knowledge of enforcement of civil judgment laws and procedures.
• Must have a valid driver’s license, reliable vehicle, active insurance policy and ability to travel frequently in and around the service area. 
• Ability to multitask, work well under pressure, and organize work to ensure maximum service to litigants.
• Ability to handle difficult litigants and stressful situations.
• Strong technical skills; including proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Teams). 
• Excellent analytical, communication, and listening skills.
• Self-Motivated, ability to learn quickly, initiative to problem-solve.
• Great organizational skills with keen attention to detail.
• Ability to work in a fast-paced, meet strict deadlines, results-oriented environment.
• Desire to learn as well as share knowledge with other team members.
• Empathetic and energetic attitude while working with others.
• Ability to interact with multi-cultural individuals. 
• Ability to model CLA SoCal’s values & mission (compassion, collaboration, trust, accountability, and excellence) in the performance of job duties – Required.

Holistic Benefits:

• Enjoy a true work-life balance: a 35-hour week as the baseline, while exempt roles may require additional time during busy periods. 
• Hybrid Schedule: 3 Days in Office
• 16 paid holidays + PTO (including wellness days) starting Day 1
• Medical, dental, vision, life insurance, and long-term disability
• 401(k) with employer contribution
• Student loan reimbursement program
• Bilingual bonus pay for qualified staff

About CLA SoCal:

Community Legal Aid SoCal (CLA SoCal) is a welcoming and hopeful non-profit organization dedicated to meeting the legal needs of low-income residents and seniors throughout Orange and Los Angeles Counties. We provide equal employment opportunities. We strongly encourage all interested individuals to apply, including people of different abilities, religions, identities, orientations, nationalities, and ethnicities. All individuals who are seeking a welcoming environment who celebrate and value the unique characteristics of every member of the team who believe they have the skills necessary to thrive at CLA SoCal to apply for this role.