Program Assistant bei Washington State University

Online applications must be received before 11:59pm on:

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

Business Title:

Employee Type:

Position Details:

Summary of Duties:

As a Program Assistant in the Office of Admissions, you’ll be at the heart of helping students begin their journey at the university. You’ll support Enrollment Management and contribute to the strategic goals of both the department and the university.

In this role, you’ll manage a variety of student records, both electronic and paper-based, ensuring accuracy and confidentiality every step of the way. You’ll be the go-to person for answering questions from students, staff, and the public—providing helpful, timely, and friendly support.

You’ll also handle the mailing of important materials to prospective and current students, assist with clerical projects, and help keep our office running smoothly. With training and delegated authority, you’ll review and process undergraduate applications, making admission decisions based on academic credentials.

If you’re detail-oriented, organized, and passionate about helping students succeed, this is your opportunity to make a meaningful impact from day one.

This position may be eligible for Remote/hybrid work and flexible/telework schedule. Upon successful completion of the employee’s 6-month probationary period and training, this position may be eligible for a hybrid telework agreement.  All telework agreements are assessed and extended on a semester basis.

Required Qualifications:

• High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.

• Demonstrated computer software skills, including the ability to use Microsoft Office programs, such as: Outlook, Word, Excel, and PowerPoint.

Preferred Qualifications:

• Knowledge of the admissions process.

• Demonstrated proficiency with Word, Excel, Adobe, and Outlook.

• Experience with WSU Student Information System.

• Experience with Slate CRM.

• Experience working with student records.

Additional Information:

This is a full time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary:

Range 39 | $3,495 - $4,653 (Steps A - M) | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for Classified staff and Total Compensation.

Required Qualifications:

• High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.

• Demonstrated computer software skills, including the ability to use Microsoft Office programs, such as: Outlook, Word, Excel, and PowerPoint.

Preferred Qualifications:

• Knowledge of the admissions process.

• Demonstrated proficiency with Word, Excel, Adobe, and Outlook.

• Experience with WSU Student Information System.

• Experience with Slate CRM.

• Experience working with student records.

About Department/College/Area/ Campus - Admissions | Washington State University (wsu.edu)

Area/College: Enrollment

Department Name: Admissions

Location: Pullman, WA 99164

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need.  A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Required Documents:

• Resume

• Cover Letter

Time Type:

Position Term:

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/