Corporate Reception & Facilities Coordinator (CRFC) bei Akima, LLC

Work Where it Matters

Akima is not just another global enterprise and federal contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

The Corporate Reception & Facilities Coordinator (CRFC) will be the company’s primary front desk receptionist, greeting and checking-in visitors, operating a multi-line Microsoft Teams telephone system to include answering incoming calls and directing callers to appropriate personnel; receive incoming deliveries/processes outgoing parcels/mail; and provide administrative support to other departments under the CAO. The CRFC is a Facilities Team Member and will work with the team on various projects.

The CRFC will be punctual and present a professional, appearance, and maintain a neat and orderly front desk and lobby area. This position, as the Front-Line Ambassador, is the primary interface between clients, vendors, guests and company employees.

The CRFC will use a variety of software packages to monitor/manage expenditures, prepare vendor invoices for approval, and track consumption and order replacements of office, kitchen and other supplies.

• Ability to work in the office (Herndon, VA - Akima's HQ) from 8AM-5PM, Monday - Friday.
• Provide telecommunication support, e.g., answers and screens telephone calls, transfers / forwards to appropriate staff, etc.
• Follow appropriate visitor access procedures for a US Government cleared facility; monitor visitors, check identification, maintain digital visitor log; assign visitor badges, and manage sign-in/sign-out.
• Coordinate facilities process for new and departing employees to include badge assignment (with Uniflow Printing), desk location, key management, etc.
• Receive, sort and ensure delivery, of all incoming/outgoing mail/parcels.  Includes postage machine use, and package scanning software.
• Create FedEx labels for employees, as needed and schedules pickups.  May deliver packages directly to FedEx, as needed.
• Restock copiers with paper and replace toner as required.
• Manage purchases; ordering, restocking and maintaining appropriate office, administrative, and breakroom supplies.
• Serve as day-to-day contact for administrative and facilities service vendors, and support Facility Manager and Director, as needed.
• Assist with catering ordering and setup of office breakfast, lunch, etc.
• Monitors the internal maintenance ticket system, as well as the external property management ticket system (PRISM), in conjunction with Facilities Manager to resolve any maintenance items with building manager. 
• Manage training room calendar and resolve conflicts. Ensure configuration and requirements for meetings are documented and shared with the team.  
• Maintains confidentiality of corporate and employee information. Update and maintain desk procedures manual, as needed.
• Assists with special projects or other duties, as required.

• Minimum High School Diploma and minimum five years administrative or customer service experience.
• Intermediate skill level of Microsoft Office with emphasis on Teams, Outlook, Excel, SharePoint and Word, and knowledge of PowerPoint a plus.
• Requires excellent verbal, written, organization, and planning skills.
• Must be punctual, detail oriented and possess the ability to multi-task.
• Must possess outstanding interpersonal skills.
• Must possess a professional, courteous, proactive, positive and unflappable disposition.