Leasing Consultant - South Loop Apartments bei Mercy Housing

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. 

The Leasing Consultant is responsible for every phase of the leasing/occupancy process, including maintaining exceptional customer service with prospects and residents, marketing the property to meet occupancy goals, reviewing certifications and re-certifications, and reporting.

We encourage candidates with lived experience to apply. This is an on-site position. South Loop Apartments provides 207 units of supportive, affordable housing. Learn more about the property here: 1521 S. Wabash, Chicago, IL | Mercy Housing

Pay: $20.00-23.00/hour DOE

Benefits:

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision  
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. 
• 403b + match 
• Early close Fridays (3 paid hours each Friday)   
• Early close prior to a holiday (3 paid hours) 
• Paid Time off between Christmas and New Year's Holiday 
• Paid Volunteer Time  
• Paid Parental Leave and Care Giver Leave  
• Paid Life Insurance 
• Free Employee Assistance Plan  
• Free Basic Dental
• Pet Insurance options

Duties:

• Prepare the day for guests (office and show units presentable, retrieve messages). Prepare materials before the office opens.
• Serve residents by writing service requests, completing service call backs, and follow through on special requests.
• Design campaigns to generate activity, cold call businesses to get leads, and decorate units to become show units.
• Attend social events and represent the property in a way that brings credibility to the site and staff.

Minimum Qualifications

• High school diploma or equivalent.
• Minimum of two (2) years' experience in customer service, sales, or related field required; one year in a leasing position preferred.
• Sales experience with a proven track record.

Preferred Qualifications

• College or real estate-related supplemental courses.
• Occupancy certification.
• Excellent understanding of the occupancy standards and processes.

Knowledge and Skills

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
• Operate required technological systems that run the property, including multiple incoming phone lines.
• Stamina for fast paced working environment.

This is a brief description of the position.