Hybrid Regional Intake Specialist bei Upbring

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve.  Every day, we strive to embody our core values: 

• We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion. 
• We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive. 
• We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength. 

Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time. 

What You'll Do 

The Recruitment Intake Specialist is responsible for researching, prospecting, and cultivating a network of foster care parents and community partners to aid in the placement and/or adoption of foster care children in the Foster in Texas (FIT) program.  The Recruitment Intake Specialist is responsible for coordinating the recruiting efforts of the Foster in Texas (FIT) program as assigned.  

• Review the initial intake information to effectively refer prospective parents and families to the corresponding branch office 

• Develop with the Foster Care & Adoption team recruiting efforts to ensure an adequate pool of certified homes are available to meet diverse needs or emergency placement of foster children 

• Participate in the initial evaluation and assessment of applicant foster parents, families, and homes by reviewing information received 

• Conduct audits and share results of all submitted paperwork and ensure all documentation received has been accurately completed 

• Respond to initial inquiries from prospective parents, partner agencies, and internal staff about the intake process, eligibility requirements, and placement and post-placement process 

• Maintain records and reports in accordance with Agency, regulatory, and licensing standards; ensure all documentation is well written and concise and has been completed and submitted in the appropriate format (spreadsheets, database) 

• Provide technical support for foster parents using online applications and resources 

• Participate in the implementation of training for prospective foster, adoptive and kinship parents 

• Participate in collaborative efforts and activities with the Foster Care and Adoption teams, community, and partner agencies to ensure all foster care children, parents, and families are receiving the quality of services needed to meet their needs 

Minimum Qualifications

• Bachelor’s degree in Social Work, Counseling, Psychology, Social Services, or closely related field
• 1-year relevant experience in foster care, child welfare, or adoption (or six months’ experience if a current Upbring employee)
• Strong organizational and time management skills with the ability to meet deadlines and prioritize competing tasks/projects
• Strong customer service skills; respond to telephone and in-person inquiries in a pleasant and professional manner
• Ability to work independently and within a group
• Demonstrate ability to effectively resolve conflict, de-escalate situations, and problem solve
• Strong people and interpersonal skills with the ability to interact and work with diverse groups of people
• Proficient in Microsoft Word, Excel, and Outlook

Preferred Qualifications

• Master’s degree in Social Work, Counseling, Psychology, Social Services, or closely related field
• Child Placement Management Staff (CPMS)
• Bilingual in English and Spanish

Travel  

• This position may be required to travel up to 5% 

Perks at Upbring

• Competitive PTO & paid holidays 
• Health, dental, vision insurance & more  
• 403(b) Plan
• Employee Assistance Program 
• Discounted Gym Memberships  

• This position requires sitting and looking and using a computer for long periods of time
• Position requires frequent standing and walking
• Lift, push, pull, move up to 25 lbs

Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.