BHI QI Training Specialist at State of Louisiana, LA

Other Qualifications

Please click HERE to apply.

• The Designs, develops, and delivers training programs to build staff capacity for the Office of Public Health’s (OPH) Bureau of Health Informatics (BHI)

• Collaborates with internal teams and external partners to assess training needs and align Quality Improvement (QI) efforts with public health goals.

• Facilitates workshops, webinars, and learning collaboratives that support performance improvement, health equity, and population health outcomes.

• Integrates QI frameworks with public health accreditation standards, program evaluation, and data-driven decision-making.

• Develops and revises the Electronic Health Record (her) New User Training plan, competency assessment tools, and applicable resources to address key performance indicators identified.

• Delivers regularly scheduled trainings and develop training content..

• Develops end user surveys, training evaluations, and training reports to support data modernization activities and report on work plan deliverables.

• Recommends staff development opportunities that support the QI plan and reinforce quality measure deliverables.

• Participates in Continuous Quality Improvement activities, team projects and training interventions to support identified opportunities

• Utilizes case studies, evidence based research, subject matter expertise, and technology to deliver the best learning experience to varying skill levels, adapting to accommodate audience, with the goal of reaching a baseline across all users.

• Reviews evaluations of training courses, objectives and accomplishments to report findings.

• Works with agency technology partners to transition applicable trainings / attestations to the agency learning solution (LSO).

• Assesses EHR skills of providers, clinical and clerical staff via system generated reports and surveys to recommend appropriate training and promote end-user success.

• Utilizes various learning modalities to ensure consistent quality, compliance to standards, and improving processes within the agency.

• Other tasks as assigned.

QUALIFICATIONS
REQUIRED:

• Bachelor’s degree, or Associate’s degree plus 3 years of professional experience, or 6 years of professional work experience.

• Minimum 5 years professional experience designing and delivering training programs.

• Minimum 2 years professional experience developing and designing online courses.

• Excellent analytical skills, effective organizational and time management skills.

• Ability to manage projects, assignments, and competing priorities

• Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, PowerPoint and Excel.