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BHI QI Training Specialist presso State of Louisiana, LA

State of Louisiana, LA · Baton Rouge, Stati Uniti d'America · Onsite

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Other Qualifications

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  • The Designs, develops, and delivers training programs to build staff capacity for the Office of Public Health’s (OPH) Bureau of Health Informatics (BHI)

  • Collaborates with internal teams and external partners to assess training needs and align Quality Improvement (QI) efforts with public health goals.

  • Facilitates workshops, webinars, and learning collaboratives that support performance improvement, health equity, and population health outcomes.

  • Integrates QI frameworks with public health accreditation standards, program evaluation, and data-driven decision-making.

  • Develops and revises the Electronic Health Record (her) New User Training plan, competency assessment tools, and applicable resources to address key performance indicators identified.

  • Delivers regularly scheduled trainings and develop training content..

  • Develops end user surveys, training evaluations, and training reports to support data modernization activities and report on work plan deliverables.

  • Recommends staff development opportunities that support the QI plan and reinforce quality measure deliverables.

  • Participates in Continuous Quality Improvement activities, team projects and training interventions to support identified opportunities

  • Utilizes case studies, evidence based research, subject matter expertise, and technology to deliver the best learning experience to varying skill levels, adapting to accommodate audience, with the goal of reaching a baseline across all users.

  • Reviews evaluations of training courses, objectives and accomplishments to report findings.

  • Works with agency technology partners to transition applicable trainings / attestations to the agency learning solution (LSO).

  • Assesses EHR skills of providers, clinical and clerical staff via system generated reports and surveys to recommend appropriate training and promote end-user success.

  • Utilizes various learning modalities to ensure consistent quality, compliance to standards, and improving processes within the agency.

  • Other tasks as assigned.


QUALIFICATIONS
REQUIRED:

  • Bachelor’s degree, or Associate’s degree plus 3 years of professional experience, or 6 years of professional work experience.

  • Minimum 5 years professional experience designing and delivering training programs.

  • Minimum 2 years professional experience developing and designing online courses.

  • Excellent analytical skills, effective organizational and time management skills.

  • Ability to manage projects, assignments, and competing priorities

  • Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, PowerPoint and Excel.

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