Position Summary: The Commercial Operations Analyst will support our commercial operations team building reports, analyzing data, troubleshooting systemsThe role requires a person who enjoys making sense of complex and disparate data, be technically savvy and able to juggle multiple tasks in a fast-paced growing organization. This role works cross functionally and supports team member with excellent customer service and responsiveness.Essential Duties: - Maintains current dashboards and implements efficiencies. Troubleshoots production issues and performance tuning
- Responsible for accessing, validating, and querying data from data repositories using available tools (including SQL, Power BI)
- Develop and execute standard and ad-hoc Power BI reports for Sales and Marketing teams around product, customer, and general business performance
- Manage life cycle of new analytics from assessment, initiation, development, staging, production, and institutionalization and works independently on end-to-end solutions, from data investigation to visual dashboards
- Analyze and optimize sales territory alignments and recommend adjustments as needed
- Manage field sales CRM, including planning, roll-out, change management, compliance, support, maintenance, and reporting
- Work with Finance and other functions to finalize monthly/quarterly commissions
- Manage vendors for optimized results and solve problems
- Provide analytical support in ad-hoc requests and projects
Education & Experience: - Bachelor's Degree in Business, Life Science, Computer Science, or Related Degree
- 1-3 years of experience in business intelligence and/or analytics
- Strong analytical and communication skills
- 2-3+ years developing dashboards using Microsoft Power BI
- SQL experience preferred
- Advanced Excel experience required
- Experience with Zoho CRM a plus
- High motivation, good work ethic, maturity, and personal initiative
- Close attention to detail, with a quality-focused mindset
- Self-discipline for planning and organizing tasks
- Strong written and verbal communication skills. Excellent customer service skills
- Proven ability to positively impact company culture and demonstrate flexibility in a fast-paced environment
- Excellent organizational, analytical, and problem-solving skills
Work Location: Remote. Must reside in the U.S.Powered by JazzHRzoO8jEIWhY
