Remote Platform Expert (North America) with verification
Motion (Creative Analytics) · nan, · Remote
About the job
About MotionMotion is growing fast (3x YoY), our product is sticky and we recently raised $30M in Series B funding. We've doubled our headcount this year and have just under 50 team members.But we’re just getting started and we need your help!We’ve built a new category of software to bridge the gap between performance marketers and creative teams. Our platform combines creative analytics, research, and strategy. Motion is the command center for Creative Strategists.Our customers are top ecom and DTC brands like Vuori, True Classic, The Farmer’s Dog, HexClad, and thousands more. They’ve used Motion to analyze over $6B in media spend.Your job will be critical in making sure clients find success with these new features and bridge the gap between their creative and performance teams.About The RoleAs a Platform Expert at Motion, you'll be at the forefront of our customer engagement. You will make sure our customers can find the info they need when they need it and have a friendly face to reach out to when things come up.Whether interacting with curious prospects or established clients, this role is the face of Motion in Slack and our in-app chat.You’ll also be the key connector between our engineering and customer success teams ensuring issues are resolved and client feedback is heard.How You'll Make a Difference
What You'll Love About Motion
Who You Are
Bonus
Motion has thrived in 2023, and 2024 has been a defining year here. We are finishing the year with fresh funding and exceptional signals from our clients. On top of this, our founding team has built successful companies before. This role offers an incredible opportunity to get in on the ground floor (we are only about 50 people right now) to help us build a category defining company in the “creative-tech” space.