About the job
Employer Industry: Business Process Outsourcing
Why Consider This Job Opportunity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
- Standard starting compensation is commensurate with experience, with regular reviews and raises based on tenure and performance
- Employees earn paid time off, paid holidays, and paid training opportunities
- Regular incentives include monetary rewards and prizes such as computers, tablets, and trips
- Medical, Dental, and Vision Coverage Options available after 90 days
- Opportunity for career advancement within a fun, engaging work environment
- Casual dress code to promote a relaxed workplace atmosphere
- Interact with customers to understand their needs and resolve issues
- Utilize systems and technology for account management tasks
- Identify and pursue sales opportunities to enhance customer engagement
- Explain products and processes clearly to customers
- Escalate customer dissatisfaction to the managerial team as necessary
- Must be 18 years of age or older
- High school diploma or equivalent required
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Experience in a customer service role or contact center environment
- Strong problem-solving and conflict resolution skills
- Ability to thrive in a fast-paced environment with changing demands
- Demonstrated ability to build relationships with customers and team members
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
