Homeoffice Work-at-Home Customer Service Representative Job Openings (Full-Time)
Talentify.io · Canada, · Remote
About the job
Employer Industry: Customer Service and Business Process Outsourcing
Why Consider This Job Opportunity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
- Competitive base pay with regular reviews and raises based on tenure and performance
- Opportunities for bonuses and contests, including prizes such as electronics and trips
- Paid time off, paid holidays, and paid training opportunities available
- Comprehensive benefits package including medical, dental, and vision coverage options
- Fun and engaging work environment with a casual dress code
- Advancement opportunities within the organization
- Handle inbound customer inquiries and troubleshoot basic technical issues
- Listen to customers, understand their needs, and resolve issues effectively
- Utilize systems and technology for account management tasks
- Recognize sales opportunities and apply skills to upgrade services
- Ensure first call resolution through effective problem solving and call handling
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Previous experience in customer service or sales roles
- Strong aptitude for conflict resolution, problem solving, and negotiation
- Ability to thrive in a fast-paced and changing environment
- Experience using call center technology and systems
- Demonstrated reliability with regular attendance and punctuality
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
