Details zum Jobangebot
We're Hiring!
We're looking for brilliant thinkers to join our #Rocketeers. If you've ever wondered what it's like to work in a place where people enjoy their work and where talent is more important than the title, then keep reading.
What is ScalePad?
ScalePad is a market-leading software-as-a-service (SaaS) company with headquarters in 3 major cities of Canada; Vancouver, Toronto and Montreal. However, we are proud to say our employee reach is now global so we can best serve our partners all over the world.
Our success is no accident: ScalePad provides MSPs of every size with the knowledge, technology, and community they need to deliver increased client value while navigating the continuously changing terrain of the IT landscape. With a suite of integrated products that automate and standardize MSP’s operations, analyze and uncover new opportunities, and expand value to clients, ScalePad is equipping the MSP adventure.
ScalePad has received awards such as MSP Today’s Product of the Year, G2’s 2024 Fastest Growing Product, and 2024 Best IT Management Product. In 2023, it was named a Best Workplace in Canada by Great Place to Work™. ScalePad is a privately held company serving over 12,000 MSPs across the globe.
You can contribute to our innovation and appreciate how your work is helping take this company to a higher level of operational maturity. More on that here.
Your mission should you choose to accept it.
As an SRE (Site Reliability Engineer) at ScalePad, you will play a crucial role in ensuring the reliability, scalability, and performance of our software systems. You will collaborate closely with development and operations teams, leveraging your expertise in automation, monitoring, and incident response to drive continuous improvement and minimize system downtime.
Responsibilities.
We love our #Rocketeers! We value their work and recognize that to be a great #Rocketeer you have to have a work-life balance. Our teams work on a hybrid model. This may mean working in one of our hub offices a few set days a week with your team or working remotely, whichever is deemed most beneficial for the success of the employee and specified role. Our goal is to provide the best work-life balance, whether that is in the office or at home.
Even while working remotely our teams are dedicated to staying connected throughout the day, so there is never a dull moment and you still feel part of the community, no matter where you are working from.
Dream jobs don’t knock on your door every day.
ScalePad is not your typical software company. When we hire you, we aren’t just offering you a job, but rather we are committing to investing in both you and your long-term career. You'll help shape how this modern SaaS company operates and make a genuine impact on the future of our people, product, and partners.
We invite all qualified candidates to apply. Please note, you must be eligible to work in Canada to be considered for this role. We thank you for your interest. However, only successful applicants will be contacted.
At ScalePad, we believe in the power of Diversity, Equity, Inclusion, and Belonging (DEIB) to drive innovation, collaboration, and success. We are committed to fostering a workplace where every individual's unique experiences and perspectives are valued, and where employees from all backgrounds can thrive. Our dedication to DEIB is woven into the fabric of our culture, guiding our actions and decisions as we build a stronger and more inclusive future together.
Join us and be part of a team that celebrates differences, embraces fairness, and ensures that everyone has an equal opportunity to contribute and grow. Together, we're creating an environment where diverse voices are not only heard but also amplified, where everyone feels valued, and where we can all achieve our full potential.
Please no recruiters or phone calls.
We're looking for brilliant thinkers to join our #Rocketeers. If you've ever wondered what it's like to work in a place where people enjoy their work and where talent is more important than the title, then keep reading.
What is ScalePad?
ScalePad is a market-leading software-as-a-service (SaaS) company with headquarters in 3 major cities of Canada; Vancouver, Toronto and Montreal. However, we are proud to say our employee reach is now global so we can best serve our partners all over the world.
Our success is no accident: ScalePad provides MSPs of every size with the knowledge, technology, and community they need to deliver increased client value while navigating the continuously changing terrain of the IT landscape. With a suite of integrated products that automate and standardize MSP’s operations, analyze and uncover new opportunities, and expand value to clients, ScalePad is equipping the MSP adventure.
ScalePad has received awards such as MSP Today’s Product of the Year, G2’s 2024 Fastest Growing Product, and 2024 Best IT Management Product. In 2023, it was named a Best Workplace in Canada by Great Place to Work™. ScalePad is a privately held company serving over 12,000 MSPs across the globe.
You can contribute to our innovation and appreciate how your work is helping take this company to a higher level of operational maturity. More on that here.
Your mission should you choose to accept it.
As an SRE (Site Reliability Engineer) at ScalePad, you will play a crucial role in ensuring the reliability, scalability, and performance of our software systems. You will collaborate closely with development and operations teams, leveraging your expertise in automation, monitoring, and incident response to drive continuous improvement and minimize system downtime.
Responsibilities.
- Collaborate with Development Teams: Work closely with development teams to understand their infrastructure needs, and engage in pair programming sessions to ensure alignment with SRE principles.
- Utilize SRE Tools: Leverage expertise in SRE tools to optimize system reliability, including but not limited to Kubernetes, containers, Terraform, and GitOps practices.
- Cloud Management: Manage cloud environments, with a focus on AWS, and contribute to efforts related to Azure, ensuring seamless integration and optimization of resources.
- Automate Routine Tasks: Develop and implement automation solutions to streamline routine tasks and processes, reducing manual effort (toil) and enabling the team to prioritize higher-value activities.
- Continuous Learning and Improvement: Demonstrate insatiable curiosity and a passion for learning, actively seeking out new ideas and approaches to enhance system reliability and performance.
- Cross-functional collaboration: Collaborate with cross-functional teams to improve deployment processes, incident response procedures, and overall system reliability, fostering a culture of continuous improvement.
- Scalable Infrastructure Design: Design and implement scalable and resilient infrastructure solutions to support the growing customer base, ensuring high availability and performance of ScalePad products.
- Alert Management Overhaul: Lead efforts in overhauling alert management in Grafana and defining proper metrics in Prometheus, contributing to enhanced monitoring and proactive issue resolution.
- Infrastructure as Code Implementation: Participate in automating Role-Based Access Control (RBAC) using infrastructure as code principles for tools like Grafana, Google Workspace, etc., collaborating closely with internal IT to streamline workflows.
- Onboarding and Knowledge Acquisition: Undergo paired onboarding with platform team members, rapidly assimilate knowledge about current initiatives and operational workflows, and familiarize oneself with ScalePad's product portfolio and underlying technology architecture.
- 5+ years of Site Reliability Engineer experience
- Proven ability to collaborate effectively with development teams, engaging in pair programming sessions to understand and address their infrastructure requirements
- Mastery of SRE tools
- Kubernetes
- Containers
- Terraform
- GitOps
- Grafana stack is a plus
- Cloud Experience
- AWS
- Azure is a plus
- Mentorships by industry veterans with a 100% track record of industry success in funding and scaling software companies creates endless career opportunities
- Training and professional development budget provided to help advance your career and skills (available every year to every employee)
- World-class offices and facilities in downtown Vancouver, Toronto and Montreal, for locals seeking a hybrid experience
- Brand new, top-of-the-line hardware, and equipment providing an ideal working environment either at home or in the office
- A top of the line benefits package
- Monthly stipend to assist with creating the best hybrid work experience.
- Unlimited flex-time policy
- Employee Stock Options
- RRSP matching
We love our #Rocketeers! We value their work and recognize that to be a great #Rocketeer you have to have a work-life balance. Our teams work on a hybrid model. This may mean working in one of our hub offices a few set days a week with your team or working remotely, whichever is deemed most beneficial for the success of the employee and specified role. Our goal is to provide the best work-life balance, whether that is in the office or at home.
Even while working remotely our teams are dedicated to staying connected throughout the day, so there is never a dull moment and you still feel part of the community, no matter where you are working from.
Dream jobs don’t knock on your door every day.
ScalePad is not your typical software company. When we hire you, we aren’t just offering you a job, but rather we are committing to investing in both you and your long-term career. You'll help shape how this modern SaaS company operates and make a genuine impact on the future of our people, product, and partners.
We invite all qualified candidates to apply. Please note, you must be eligible to work in Canada to be considered for this role. We thank you for your interest. However, only successful applicants will be contacted.
At ScalePad, we believe in the power of Diversity, Equity, Inclusion, and Belonging (DEIB) to drive innovation, collaboration, and success. We are committed to fostering a workplace where every individual's unique experiences and perspectives are valued, and where employees from all backgrounds can thrive. Our dedication to DEIB is woven into the fabric of our culture, guiding our actions and decisions as we build a stronger and more inclusive future together.
Join us and be part of a team that celebrates differences, embraces fairness, and ensures that everyone has an equal opportunity to contribute and grow. Together, we're creating an environment where diverse voices are not only heard but also amplified, where everyone feels valued, and where we can all achieve our full potential.
Please no recruiters or phone calls.
