Associate Company Manager (Temporary, Part-Time) – Mad Apple bei Cirquedusoleil
Cirquedusoleil · Las Vegas, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Las Vegas
***Le poste étant situé aux États-Unis, la description de poste est disponible uniquement en anglais.***
***As this position in based in the United States, the job description is available in English only.***
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***Le poste étant situé aux États-Unis, la description de poste est disponible uniquement en anglais.******As this position in based in the United States, the job description is available in English only.***_________________________________________
Associate Company Manager – Resident Shows
Show Support Services
Temporary, Part-Time Position
We are looking for our next Associate Company Manager (ACM) to join our Company Management team. The Associate Company Manager will bring support to their designated show, under the direction of the Company Manager. The main objective of this role is to support the operation of the production with effective communication skills, accurately represent and explain company positions to the show teams and our partners in the Company Manager’s absence, and through the well-being budget, create a work environment that is conducive to creativity and high morale. The ideal candidate will be asked to use their leadership and diplomacy skills to manage personnel, attend, document, and occasionally direct operation meetings, and be ready to help our employees with navigating various departments at Cirque du Soleil such as Benefits, Artist Management, Accounts Payable, Payroll, etc.
Why join us as an Associate Company Manager? As an ACM you will develop your leadership skills, learn to manage, balance and navigate a complicated matrix of corporate demands and relationships, while amid the organized chaos and excitement of a production setting.
The Associate Company Manager will:
· In case of an emergency/crisis, coordinate emergency planning and communication in conjunction with the General Stage Manager and Technical Director or designate. Along with communication to Front of House Manager; Box Office and Merchandising Boutique;
· Handle general internal communications and updating communication platforms such as SharePoint, Workplace and in-theatre digital signage;
· Manage the budget & activities for the company well-being initiative including events, celebrations, & recognition initiatives;
· Maintain cast and crew on site headshot & program photos, update SharePoint “Who’s Who” page;
· Integrate new artists, including, flight arrangements and housing and taxable benefits;
· Manage travel and lodging for creators and external consultants as needed;
· Complete new employee onboarding tasks such as completing I-9 documentation, producing identification badges, completing property specific onboarding requirements, help with social security and bank account set up as needed;
· Serve as on-site Talent liaison for general employee inquiries, escalating to the appropriate representative as needed and forwarding verification of employment requests;
· Manage on-site functions of Employee Recognition Program: share updates, anniversary recognition, organize distribution;
· Assist with identifying/implementing areas of improvement based on the employee engagement survey results;
· Provide on-site support for Benefits: provide general assistance to employee inquiries, open enrollment communication, benefits website assistance (ADP), employee assistance program (EAP);
· Manage on-site IT needs by submitting: service requests, password resets, access to shared calendars, show distribution lists and multi-factor authentication assistance;
· Support Immigration as needed, including annual visa renewal communication and collecting information. Serve as on-site immigration liaison for new Artists interpreter needs, annual P1 and P4 renewals, and informing CdS Immigration of status changes (Green Card, Citizenship, US visa, marriage, children, etc.,);
· Coordinate with Payroll regarding employee inquiries, final pay delivery when needed;
· Manage purchasing for office and kitchen supplies. Keep areas stocked and organized;
· Perform administrative systems duties as assigned, including CONCUR, ARIBA, SERRALA, Guardian, Success Factors and internal ticketing portals;
· Provide oversight & troubleshoot issues with internal Last Minute Ticket website;
· Assist with complimentary ticket requests and handle real time complimentary ticket concerns;
· Manage the ordering and distribution of employee work wear (shirts, sweatshirts, robes);
· Handle customer service complaints or concerns brought forward by our partners and/or CdS Customer Service team, manage resolution or escalate as needed;
· Collaborate with ACM’s of other shows to coordinate inter-company activities;
· Complete other job-related duties as assigned by the Company Manager.
The ideal candidate will have the following qualifications:
· Bachelor's degree in Theatre Administration, Production or related field;
· At least four years of previous experience in an entertainment office environment;
· Basic understanding of budgets;
· Working knowledge of Microsoft Office applications (Outlook, Excel, Word, etc.);
· Working knowledge of Canva and/or Adobe Photoshop;
· Fluent in English, both spoken and written; French is an asset;
· Flexibility to work varied shifts including weekends and holidays;
· Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and the submission of acceptable documentation (as noted on the Form I-9) verifying one’s identity and work authorization;
As you can imagine, working with a circus can be quite different from other organizations, and at Cirque du Soleil Entertainment Group, we embrace these differences loudly with enthusiasm. We realize that one size fits none and invite you to come create your own specialized experience with us to see exactly what we’re talking about, first hand.
Our emotion-provoking shows are just the tip of the iceberg: laced throughout our organization, you will find creative minds who are empowered to use their voices and be themselves, their truest selves. Diversity to us means various perspectives, fresh ideas and continuous improvement of the way we do things. We won’t pretend like we have every answer, that’s why we need you! The employees here are the center of what we do, the voices behind the final product and amazing performances on stage.
When you think of your ideal workplace, what comes to mind? For us, it looks (and really is) like this:
· Teamwork – we thrive with collaborative teams, regardless of titles or departments;
· Respect – when we ask someone to join our team, it’s because we trust and respect you;
· Integrity – whether you work behind-the-scenes or in the office, you’re being counted on. We are a team and integrity go a long way here, and like we mentioned previously, trust is important;
· Authenticity – we want you to bring your full self to work, this is a place where you don’t need to fit into a box to belong; diverse perspectives foster even more creativity in the workplace. We embrace the human behind the employee number;
· Being heard – you have access to everyone in the organization, use your voice on development questions or suggestions on how to improve the experience. We value open and transparent communication and we want you to be heard!
Come create with us and let us show you what a “circus family” feels like!
Cirque du Soleil Entertainment Group is an equal opportunity employer. We do not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin or ancestry.
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