Commercial Operations Specialist with German (Madrid, M, ES, 28050) bei dormakaba USA | For every place that matters

We are looking to hire an experienced Commercial Operations Specialist with German based in our offices in Madrid, Spain.

A job that matters: Your tasks 

• Create, process and execute customer orders for products, projects, and maintenance/repair services for a designated dormakaba country/region.
• Ensure accurate and timely entry of data into systems, maintaining data integrity and confidentiality.
• Communicate with customers to confirm order details, address inquiries, and provide updates on order status.
• Generate and issue invoices to customers in a timely manner, ensuring accuracy and compliance with company policies.
• Assist in preparing reports and maintaining records and templates related to order management and invoicing activities.
• Liaise with Local Sales teams, Supply Chain, Procurement, Finance, and Technicians to gather necessary information and ensure seamless order processing and invoicing.

An experience that matters: Your skills

• Proficiency of German (B2 or above) – written and spoken. A language test will be conducted.
• Very good command of English (B2).
• A degree in Business Administration, Supply Chain, Finance, Sales or a related field is preferred
• Previous experience in a similar role within a sales and service back-office environment.
• Experience in processing and executing customer orders, and generating and issuing invoices to customers.
• High level of accuracy and attention to detail in processing orders and generating invoices.
• Good verbal and written communication skills for effective interaction with customers, sales teams, and other stakeholders.
• Proficiency in using ERP and CRM systems, as well as Microsoft Office Suite (Excel, Word, PowerPoint).

A workplace that matters: Our offering 

•  Health insurance.
•  Flexible remuneration (childcare ticket, transport ticket, restaurant ticket).
•  Life insurance.
•  Baby basket.
•  Free fruit in the office twice a week.
•  Hybrid working model.
•  dormakaba program takes care of you (employee wellness program).

At dormakaba, we are proud to be an equal opportunity employer. We are firmly committed to building a diverse and inclusive workplace where all individuals are treated with respect and dignity. We actively promote equal employment opportunities for all applicants, regardless of age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or any other legally protected characteristic.