Training Specialist bei America's Credit Union

Founded in 1954 as the Fort Lewis Federal Credit Union, ACU has a proud history of serving civilian federal employees, military personnel, and their families. Today, we welcome civilians and armed forces members across the Northwest. Our mission remains to provide a valuable alternative to commercial banks, guided by our core values of dedication, service, and integrity. If you're passionate about making a difference and eager to grow with us, come work at ACU and help shape the future of our community!!

What You'll Do:

• Collaborate with the Training Team and experts to design and implement training programs
• Create training materials like guides and job aids
• Lead training sessions - individual, group, and online
• Handle class prep and admin tasks like room setup and reporting
• Track training effectiveness to ensure retention and impact
• Develop and manage testing and evaluation procedures
• Keep training data organized and up to date
• Identify best practices and improve processes
• Maintain front-line expertise by working as a Teller, MSR, or other roles as needed

Hours:

Monday - Friday: 9:00 am - 5:30 pm

The pay range:

$24.06 - $34.98

 Our compensation structure is designed to accommodate candidates with diverse levels of expertise and experience, offering opportunities for growth over time. The target hiring range for this role is $24.06-27.51

What You Need:

• High school diploma or equivalent
• Two years of financial institution experience
• Experience in Training using instructional methods, adult learning theory, training techniques and blended learning strategies preferred but not required 
• Intermediate to advanced computer skills in Windows, Microsoft Office (Word, Excel, PowerPoint, Outlook), Adobe, 10-key, internet, and related applications 

What You Already Have:

• Quick and accurate computer skills – numbers don't scare you
• Friendly and great with people – you'll make team members feel welcome
• Problem-solving skills – you're like a detective with answers!
• Good at writing and talking – communication is your superpower
• Motivated and organized – you'll rock under pressure

What We Offer:

• Generous PTO (Paid Time Off)
• 11 Paid holidays
• Paid bereavement leave
• Paid jury duty leave
• Training and advancement opportunities
• 401k with match up to 6%
• Mortgage discounts
• Paid volunteering at ACU sponsored events
• Bonus opportunities
• Company paid long term disability and life insurance
• Full medical, vision and dental benefits
• Annual employee event for all staff and their families
• Employee Assistant Program (EAP)
• Free wire transfers
• and more!

Grow With Us:

We'll help you grow with awesome training programs you'll get to take part in:

• Teller Essentials – get those basics down!
• Product Fitness – unleash your selling powers!
• MSR Advance Program – master member service!
• Lending Boot Camp – conquer loan applications!
• BAI training courses – become a banking champ!

ACU is an Equal Opportunity and Affirmative Action Disability/Veteran employer. As an Equal Opportunity Employer, we hire and retain the best-qualified people without regard to marital status, race, religion, color, national origin, disability, age, or any other characteristic protected by law.

Principals only. Recruiters, please don't contact this job poster. Do not contact us with unsolicited services or offers.