Data Safety Audit Coordinator bei Massachusetts Bay Transportation Authority, MA

About the Department

The Safety Audit Coordinator plays a critical role in supporting the MBTA’s Safety Management by analyzing safety-related data from across the organization. This position is responsible for collecting, entering, validating, and reporting safety incident data using a third-party, web-based software. The Safety Audit Coordinator ensures compliance with and submits state and federal reporting requirements, as well as contributing to the development of dashboards and reports that inform internal stakeholders.

Position Duties

• Analyze, enter, summarize, report, and upkeep documentation of safety data.
• Utilize the current safety data management system. Assist with the administration and development of the department’s web-based safety data management software system to ensure data quality and integrity, and system ease of use.
• Report safety/security critical data to oversight agencies such as the Department of Public Utilities (DPU), Federal Transit Administration (FTA), National Transit Database (NTD), and other internal, state, federal, or external stakeholders, as applicable.
• Ensure that all applicable safety data within the Authority is recorded and reported according to state and federal regulations, and internal requirements.
• Assist in performing advanced data and trend analysis in order to monitor and evaluate the MBTA’s safety performance.
• Assist with the development, delivery, or tracking of training on MBTA’s safety data management system, data processes, and similar programs to all members of the department, and other MBTA departments as necessary.
• Assist in the development and delivery of safety-related training materials, programs, and guidance documents in support of the Authority’s implementation of its Safety Management System.
• Research and assist in developing, maintaining, and monitoring safety performance metrics and data driven processes in line with Safety Management Systems (SMS) guidance, new federal and state regulations, and international best practices.
• Respond to each inquiry, whether from a customer, vendor or coworker in a professional and courteous manner.
• Perform all other duties and projects that may be assigned.

Minimum Qualifications

• A high school diploma or equivalent (G.E.D.) from an accredited institution.
• Zero (0) to two (2) years of experience in data collection, analysis, and trending information.
• Advanced level skills in Excel to perform data collection, analysis, trending, and reporting functions. 
• Proficiency using Microsoft Word, PowerPoint, Access, and Project Manager.
• Proficiency using Outlook and other organizational platforms to effectively manage calendars, scheduling, tasks, and correspondence. 
• Strong organizational, administrative, multitasking, time management, and interpersonal skills. Strong communication and report writing skills.
• Ability to undertake several projects simultaneously and follow through on each project to completion.
• Ability to perform all tasks safely and with proper PPE. Ability to perform and oversee those tasks are performed to ensure the safety of MBTA employees, contractors, ridership, and the general public, and critical infrastructure.
• Have the ability to comprehend, communicate and respond to instructions, orders, signs, notices, inquiries, etc. Successful applicant must have English language skills required for the effective performance of the position.
• Ability to handle sensitive and confidential information in an appropriate manner.
• Ability to provide internal and external customers with a courteous and professional experience.
• Ability to work any and all shifts and/or locations as assigned or directed.
• Ability to work effectively within a diverse workforce.
• Ability to complete, apply, and adhere to concepts in safety training including but not limited to SMS Fundamentals, ICS 100, 200, 700, and 800 as well as other assigned courses offered by the MBTA within the first month of employment.   
• Ability to complete a Public Transportation Safety Certification Training Program (PTSCTP) within three (3) years of employment.

Other Qualifications

• None.

Preferred Experience and Skills

• Bachelor’s degree from an accredited institution in Business, Economics, Urban Planning, Statistics, data analytics, or a related field.
• Knowledge of advanced statistical or quantitative data analysis techniques.
• Experience with utilizing a programming language to work with data (SQL, Python, R).
• Experience with regulatory compliance, audits, and investigations.
• Experience with Tableau.
• Knowledge of FTA and/or DPU safety regulations.
• Knowledge of transit, commuter rail, aviation, or other transportation safety programs.
• Experience with the National Transportation Database (NTD) or other safety data management systems.