Senior Manager of Operations- Rehabilitation bei AdventHealth

All the benefits and perks you need for you and your family:

• Benefits from Day One

• Paid Days Off from Day One

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Days

Location: 600 Courtland Street, Orlando, FL 32804  Will Travel to clinics in the following countries: St. Johns, Flagler, and Volusia Counties

The community you’ll be caring for: AdventHealth East Florida Division  Ambulatory Service 

When you join our team of over 45 Outpatient Clinics across Central Florida, you will be part of a winning team of experts dedicated to whole-person care to help our patients heal, strengthen and renew.    

The East Florida Division consists of two regions and 7 campuses, more than 170 team members, and 11 clinics, with over half offering multi-specialty programs.

• Atlantic Coastal Region: Flagler, St. Johns, and East Volusia Counties
• Lakes Region: West Volusia, North Lake, and South Sumter Counties

The role you’ll contribute:

Responsible for overseeing the clinical and business office operations of multiple outpatient centers, programs, disciplines, and rehab-related activities. This position supports implementation of aligned processes and quality initiatives to establish standardized clinical care and consistent delivery of brand promises. Additionally, this role manages program development, human resources matters, revenue and expenses, standards of practice, policies and procedures, and performance improvement initiatives. In addition, this position actively participates in outstanding customer service and maintains respectful relationships with all. Ensures efficient and effective operations across all areas of Sports Med and Rehab.

The value you’ll bring to the team:

Implements customer service initiatives to enhance patient, physician, and employee experiences.

Promotes positive behaviors that improve interactions with patients, families, visitors, physicians, vendors, and staff.

Responds to customer needs to ensure effective care and service delivery.

Contributes to hospital, department, and community initiatives, including special programs like network integrity pathways and residencies. Ensures compliance with local, state, and federal regulations, as well as accrediting bodies' standards, including Joint Commission, CMS, AHCA, OSHA, DNV, and discipline-specific practice acts.

The expertise and experiences you’ll need to succeed:

• Strong customer service skills and strong human relation skills [Required]

• Knowledge and implementation of rehabilitation related practice activities [Required]

• Basic computer skills to include Outlook, Microsoft Office, and Windows [Required]

• Bachelor's [Required]

•  1+ Healthcare Leadership experience  [Required]

• 5+ Healthcare experience [Required]

• Basic Life Support - CPR Cert (BLS) [Required]