HR Operations Specialist bei International Medical Group

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®

We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.  
 

JOB SUMMARY

The HR Operations Specialist plays a critical role in managing and optimizing all global HR systems, including the Human Resource Information System (HRIS), Applicant Tracking System (ATS), Compensation platform (CompXL), and Internal Reward platform (AwardCo). This position partners closely with employees, managers, and HR colleagues to ensure data accuracy, streamline HR processes, and support strategic initiatives. The role also contributes to policy development, process improvement, and the implementation of best practices across the organization.

 

JOB DETAILS

• Location:  Indianapolis, IN
• Hybrid & Remote Schedules available
• Relocation Expenses Reimbursed:  No
• Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.

PERKS

• Comprehensive benefits package including Medical / RX / Dental / Vision / Life insurance
• 401k Plan with company match
• Paid Time Off and Company Paid Holidays
• Casual dress environment
• Tuition reimbursement plan

DUTIES AND RESPONSIBILITIES

• Lead and support the implementation of future HRIS modules and enhancements.
• Serve as the primary administrator for all HR systems, including HRIS, ATS, and Reward platform, ensuring seamless integration and optimal performance.
• Identifying opportunities for operational efficiency within the UKG environment, specifically for data management & reporting, payroll and benefits.
• Oversee system configuration, upgrades, and vendor relationships for all HR platforms.
• Ensure the development and maintenance of Business Continuity Plans (BCPs) for country and global HR functions, meeting internal and external audit standards.
• Collaborate with cross-functional teams to troubleshoot system issues and implement effective solutions.
• Maintain system documentation and user guides; provide training and support to HR and business users.
• Monitor system usage and performance metrics to drive continuous improvement and user satisfaction.
• Uphold data integrity through regular audits and proactive system monitoring.

QUALIFICATIONS

• 3-5 years of progressive HR experience, with a strong focus on HRIS management.
• Experience managing HRIS required, with UKG Pro Suite experience highly preferred.
• Familiarity with ATS platforms and Reward systems is a strong plus.
• Proven ability to prioritize, meet deadlines and make best use of limited resources.
• Proficiency in Microsoft Office Suite – Outlook, Teams, Excel, and Word required, familiarity with OneNote and PowerPoint is a plus.
• Demonstrated ability to manage multiple priorities, meet deadlines, and work independently with minimal supervision.
• Strong analytical and problem-solving skills with a technical mindset.
• Commitment to confidentiality and the highest level of integrity.
• Excellent communication skills and ability to interact effectively across all levels of the organization.
• Keen attention to detail and complex problem-solving abilities from an operational and technical perspective.
• High level of integrity and commitment to confidentiality.
• Ability to analyze and trouble shoot systems problems and diagnose accordingly.

PREFERENCES

• Bachelor’s Degree in HR Management, or related field; HR Certification a plus. 
• Experience working in a global or multi-national organization.
• Possesses intellectual curiosity and challenges convention to create innovative solutions for global business.
• Proven project management skills and ability to lead cross-functional initiatives.
• Intellectual curiosity and a drive to challenge conventional thinking to improve business outcomes.
• Able to manage workflow, with minimal oversight, in a fast-paced, frugal environment with multiple and sometimes changing priorities.
• Strong decision-making capabilities and ability to solve complex problems independently.