Outbound Operations Supervisor bei LS Logistics
LS Logistics · Memphis, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Memphis
Responsibilities
- Supervise and coordinate Warehouse Personnel and warehouse activities which include the receipt, storage, and shipping of materials to meet productivity goals, operating objectives, and warehouse maintenance functions
- Resourcefully and economically organize completion of day-to-day picking and loading
- Collaborate with internal and external customers to resolve discrepancies related to shipping, receiving, or inventory. Research errors and implement corrective actions
- Develop plans and programs for process improvement
- Coordinate new and current employee training to include, but not limited to the following: personal safety, forklift safety, warehouse policy and procedures, and Standard Operating Procedures (SOPs)
- Perform adjustments as necessary during shift to operate within specifications
- Prepare work schedules to include, but not limited to: work assignments/rotations, employee training, breaks, overtime assignments, and coverage for vacation/personal absences
- Ensure building is secure during scheduled hours
- Assign daily work load to Warehouse Personnel
- Supervise the basic fundamentals of warehouse safety and good housekeeping
- Confirm warehouse SOPs are being adhered to and handle corrective actions as necessary
- Address employee issues effectively and efficiently without preferences or judgment
- Compile daily productivity and reliability statistics for management
- Effectively supervise Warehouse Personnel performance and provide cross training when and as needed for personal development and company economic objectives
- Conduct employee performance reviews
- Complete daily sanitation schedule and process end-shift paperwork
- Consistently inform Operations Manager of Commercial Operations of potential problems and changes
- Act as backup in the absence of Operations Manager of Commercial Operations
- Perform special projects as assigned by Operations Manager of Commercial Operations
- Other duties as assigned
Qualifications and Job Specifications
- Bachelor’s degree plus 3 years distribution and warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse or any equivalent combination of education, training, and experience
- A minimum of 3 years supervisory experience is required
- Experience with Pharmaceutical warehousing preferred
- Familiar with temperature-controlled warehousing
- Familiar with FDA and cGMP requirements
- Demonstration of the following:
- Effective time management skills
- Impeccable verbal and written communication skills
- Ability to conduct appropriate research as needed
- Attention to detail and organization
- Critical thinking
- Interest to work in a fast-paced environment
Technical Expertise
- Navigate through ERP system – Tecsys Elite, MQ1
- Intermediate Microsoft Office skills: Outlook, Excel, PowerPoint
- Experience with warehouse or supply chain environments and transportation
- Ability to conduct/track graphical and data-driven analytics related to Client performance
- Ability to maintain and track budget/spending trends
- Advanced public speaking and presentation skills
- Excellent verbal and written communication skills
- Clear and Professional diction in English
Additional Employment Requirements
- Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen)
- Must have a valid driver’s license.
Physical/Mental/Visual Demands
- Work is light to medium in nature with frequent walking to perform assigned tasks.
- Occasional lifting of 50 - 75 lbs. is required.
- Must be able to communicate clearly with shippers and employees.
- Must be able to read at a distance, close to the eyes and at arm’s length, with or without correction.
Working Conditions
- Activities occur both inside (protected from weather conditions but not temperature changes) and outside
- Employee is subjected to extreme cold while supervising in the freezer
- Hazardous conditions may exist, such as proximity to moving mechanical part, electrical current and working in high places
Equipment Operated
- Equipment: Desktop, fax machine, copier, desk phone, forklift and pallet jack