Regional Director of Operations bei Atira Hotels

About Atira Hotels

Atira Hotels is one of the nation’s fastest-growing hotel management companies, built on a foundation of authentic hospitality, operational excellence, and strong partnerships. Our portfolio includes a diverse mix of branded and independent hotels across multiple markets. At Atira, we believe that great hospitality starts with great people — and we empower our teams to deliver exceptional guest experiences every day.

Position Overview

The Regional Director of Operations (RDO) is a key leadership role responsible for overseeing the performance and success of a regional portfolio of Atira-managed hotels. This role ensures that each property operates efficiently, meets or exceeds financial goals, and maintains Atira’s high standards of guest service and team culture.

The ideal candidate is a hands-on, strategic leader who thrives in a fast-paced environment, inspires high-performing teams, and consistently drives operational and financial excellence.

Key Responsibilities

Operational Leadership

• Provide direct leadership and oversight to General Managers across assigned properties.
• Ensure consistency in guest experience, operational processes, and brand compliance.
• Conduct regular property visits to evaluate performance, provide coaching, and reinforce Atira’s service culture.
• Lead by example in delivering the company’s mission of “Authentic Hospitality.”

Financial Performance

• Drive profitability by monitoring hotel-level financials, identifying revenue opportunities, and managing costs effectively.
• Analyze performance data, including P&Ls, budgets, and forecasts, to ensure optimal results.
• Partner with corporate and property-level teams to execute revenue strategies and maximize return on investment.
• Ensure timely and accurate financial reporting and performance reviews.

People & Culture

• Recruit, mentor, and develop exceptional General Managers and department leaders.
• Foster a culture of accountability, teamwork, and empowerment across all properties.
• Promote Atira’s commitment to associate engagement, diversity, and professional growth.
• Provide performance feedback and leadership development to strengthen the region’s management bench.

Guest Experience & Brand Standards

• Champion Atira’s service philosophy by ensuring guest satisfaction scores and online reputation benchmarks are achieved.
• Review and respond to quality assurance audits and guest feedback.
• Implement service recovery and improvement plans to continuously enhance the guest experience.

Strategic & Cross-Functional Collaboration

• Work closely with corporate departments in Sales, Revenue Management, Marketing, HR, and Finance to execute strategic initiatives.
• Support new property openings, transitions, and acquisitions within the region.
• Provide market insights and operational recommendations to senior leadership.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (MBA preferred).
• Minimum 5 years of progressive hotel operations experience, including 5+ years in a Regional or area General Manager for multi-property leadership preferred.  
• Proven record of driving hotel profitability, guest satisfaction, and team performance.
• Strong understanding of branded hotel operations (Hilton, Marriott, IHG, Hyatt, etc.) and independent property management.
• Excellent leadership, financial, analytical, and communication skills.
• Willingness to travel regularly within assigned markets.

Core Competencies

• Strategic Leadership & Execution
• Financial & Analytical Acumen
• Talent Development & Coaching
• Guest-Centric Decision Making
• Operational Excellence & Innovation
• Collaboration & Relationship Management

Why Join Atira Hotels?

Atira offers a collaborative, people-first culture built around trust, empowerment, and excellence. We provide our leaders with the resources, support, and autonomy to make a real impact across our portfolio. Atira is more than a management company — it’s a community of hospitality professionals dedicated to creating exceptional guest and team experiences.

Benefits: