Program Coordinator - Young Plants bei GREEN CIRCLE GROWERS INC

Description

POSITION OVERVIEW:

The Young Plant Program Coordinator is responsible for ensuring the proper flow of communication between our Sales team and Growing team, assisting with program development, entering data into the ERP system, and communicating with various departments to address and resolve any service issues. This role is part of the Young Plants team and requires close coordination with Growers, Operations, and Sales teams. This position is ideal for someone who is detail-oriented, works to exceed customer expectations, enjoys working with plants, and thrives in a team-oriented environment.

JOB DUTIES:

• Sales Order Fulfillment: Review young plant products prior to shipping. Manage the weekly delay notification process. Communicate proactively with the Sales team regarding any quality issues.
• Sales Team Support: Serve as the point person for Sales team questions regarding product quality and program fulfillment. Function as a liaison between the customer, Sales Representatives, and internal company departments to resolve service issues. Assist with customer visits and tours. Respond to special product requests.
• Program Development, Young Plants: Contribute to the annual review of the Young Plant Program regarding additions and changes. Participate in breeder new variety presentations and technical visits. Assist with setting product yields for future production targets.
• Program Development, Finished: Lead cross-functional teams in the creation of finished programs sold through partner broker sales teams. Presents product catalogs to broker sales representatives and customers and travels as needed to garner business. Lead the development of customer presentations in support of assigned accounts.
• ERP Management: Process orders and resolve order issues, including notifications for substitute options. Documents all order changes and notifications.
• All other duties as assigned

QUALIFICATIONS & EDUCATION REQUIREMENTS:

• High school diploma or GED or relevant experience required
• 1-3+ years of experience working in a greenhouse environment
• Strong time management skills with the ability to multi-task and meet multiple deadlines
• Strong proficiency in Microsoft Office Suite, including Outlook Excel, Word, Teams, etc.
• Experience working with an Enterprise Resource Planning (ERP) system preferred
• Strong analytical, problem-solving, and research skills
• Strong written and verbal communication skills
• Ability to multi-task and work independently in a fast-paced, dynamic environment
• Willingness to work a flexible schedule, including some weekends, due to the seasonal nature of the business
• Travel to offsite events and customer visits as needed
• Willingness to live and work in the North Central Ohio area

PHYSICAL ENVIRONMENT & REQUIREMENTS:

• Climate-controlled office or home office environment
• Continuously requires vision, hearing, twisting, and talking
• Frequently requires sitting, standing, fine dexterity, and handling
• Occasionally requires walking, climbing stairs, lifting (up to 20lbs), carrying, reaching, kneeling, pushing/pulling, bending, and crouching
• Rarely requires climbing

Qualifications