DATABASE ADMINISTRATOR bei Operation HOPE

DATABASE ADMINISTRATOR

Operation HOPE sees social justice through an economic lens. We are dedicated to financial dignity and inclusion as we equip adults and young people with the financial education, coaching and connections to secure a better future - providing guidance through personal aspirations and life’s challenges - facilitating a journey to financial independence.

Operation HOPE is currently seeking a DATABASE ADMINISTRATOR to lead the management and protection of our enterprise data systems, with a focus on Microsoft SQL Server, Microsoft Dynamics 365, and Microsoft Azure SQL. This role goes beyond routine database support. This is a mission-critical position responsible for ensuring our data platforms are secure, reliable, scalable, and compliant with SOC2 standards.

The ideal candidate will combine technical expertise with a strong security-first mindset, balancing day-to-day database performance management with long-term strategic initiatives around data governance, compliance, and risk mitigation. You will collaborate with cross-functional teams to safeguard sensitive information, support seamless application performance, and drive innovation in how we leverage SQL, Dynamics, and Azure cloud environments.

This is an opportunity to directly influence the resilience, compliance, and scalability of our core business systems, while playing a central role in protecting the integrity of the data that powers our organization.

ESSENTIAL JOB DUTIES:

Database Administration & Management

· Install, configure, and maintain relational and non-relational database systems (e.g., SQL Server, PostgreSQL, MySQL, MongoDB).

· Monitor database performance, troubleshoot issues, and optimize queries and indexing strategies.

· Implement and manage backup, recovery, and disaster recovery strategies.

Data Security & Compliance

· Ensure databases and data handling practices align with SOC 2 Type I and II compliance requirements.

· Implement database encryption, access controls, auditing, and monitoring solutions.

· Develop and enforce policies for data retention, access management, and security incident response.

· Work closely with the compliance and security teams to prepare for and support SOC 2 audits.

Collaboration & Support

· Partner with DevOps, IT, and engineering teams to integrate security best practices across applications and infrastructure.

· Provide database support for development, testing, and production environments.

· Train and mentor junior staff on database security standards and procedures.

QUALIFICATIONS

· High aspirations for all people to be successful and empowered financially

· Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).

· 3+ years of experience as a Database Administrator or similar role.

· Strong hands-on experience with major database platforms (SQL Server, PostgreSQL, MySQL, MongoDB, or Oracle).

· In-depth knowledge of data security principles, including encryption, key management, access controls, and vulnerability management.

· Proven experience with SOC 2 compliance frameworks and audit processes.

· Proficiency in scripting and automation (e.g., Python, PowerShell, Bash).

· Strong analytical and problem-solving skills with a security-first mindset.

· Are comfortable picking up new tools or technologies that fit the situation

· Can translate complex business problems into clear, actionable data requirements

· Understand operational KPIs and how to measure performance, workflow, and intake effectiveness

· Think strategically about how data can drive business decisions and operational improvements

· Have experience with BI tools (Power BI preferred)

· Possess strong analytical skills and attention to detail in data validation and QA

· Can identify patterns and insights that others might miss

Preferred:

· Certifications such as CISSP, CISM, CISA, Microsoft Certified: Azure Database Administrator, AWS Database Specialty, or equivalent.

· Experience with cloud database platforms (AWS RDS, Azure SQL Database, Google Cloud SQL).

· Familiarity with other compliance standards (HIPAA, PCI DSS, ISO 27001).

· Knowledge of database monitoring and SIEM tools.

DEPARTMENT: Innovation

ACCOUNTABILITY: VP Insights & Product Innovation

SUPERVISORY RESPONSIBILITIES: None

STATUS: Full-time | Remote or Hybrid in Atlanta

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Light physical effort equal to frequent lifting or moving of lightweight materials.

· Regularly required to sit or stand, bend and reach. Generally, works in an office environment but may occasionally be required to perform job duties outside of the typical office setting.

EEO STATEMENT

Operation HOPE is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.