Senior IT Security Analyst bei Information Technology
Information Technology · Dallas, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Dallas
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
We are seeking an enthusiastic and detail-oriented L1/L2 Privileged Access Management (PAM) Systems Administrator to join our Identity & Access Management (IAM) team. This position is ideal for candidates who are eager to build foundational experience in PAM technologies, while also gaining exposure to a broad suite of IAM products over time. The role is primarily focused on supporting, operating, and troubleshooting PAM solutions, with opportunities for professional growth into other IAM domains as expertise develops.
Your Primary Responsibilities:
- Serve as the first point of contact for PAM-related support issues, providing responsive Level 1 (L1) and Level 2 (L2) customer service to end users
- Monitor privileged account activities and respond to incidents, requests, and alerts involving privileged access and authentication services
- Triage and resolve PAM operational issues, escalating complex cases to senior team members or engineering staff as appropriate
- Participate in an on-call rotation to ensure coverage during national business hours
- Document troubleshooting steps, process changes, and solutions for the knowledge base to support team learning and operational efficiency
- Collaborate with the IAM team and cross-functional partners to maintain high standards of customer service and communication
- Continuously develop technical skills in PAM and related IAM tools, with mentorship and training provided
- Assist with proactive monitoring and maintenance activities to prevent outages or service disruptions within PAM platforms
- Provide disaster recovery support for PAM systems, including both planned and unplanned events
- Participate in the execution and documentation of disaster recovery procedures to ensure business continuity and rapid restoration of privileged access services
Qualifications:
- Minimum 2 years of hands-on experience with any PAM solution
- Demonstrated interest in IT security, particularly in access management and privileged account security
- Familiarity with PAM concepts, such as least privilege, credential vaulting, session monitoring, and access workflows
- Working knowledge of Windows Server and Linux environments
- Strong troubleshooting, analytical, and organizational skills
- Excellent communication skills, both written and verbal
- Ability to work independently, follow established processes, and seek guidance when needed
- Willingness to participate in on-call rotations aligned to national business hours
- Familiarity with customer support ticketing systems or help desk environments
**NOTE: The Primary Responsibilities of this role are not limited to the details above. **
Talents Needed for Success:
- Foundational knowledge of identity and access management (IAM) concepts, including authentication, authorization, and identity lifecycle
- Hands-on experience with SSO technologies (e.g., SAML, OIDC, OAuth) and identity providers (e.g., Okta, Azure AD, Ping)
- Scripting skills in languages like Python, PowerShell, or Bash to automate IAM tasks and streamline operations
- Familiarity with IAM tools and platforms, such as HashiCorp Vault, CyberArk, or SailPoint
- Understanding of security principles like least privilege, zero trust, and role-based access control (RBAC)
- Ability to troubleshoot access issues across cloud and on-prem environments
- Strong collaboration and communication skills to work effectively across engineering, operations, and security teams
- Curiosity and a growth mindset, with a willingness to learn new tools, protocols, and best practices in a fast-evolving security landscape
We offer top class training and development for you to be an asset in our organization!
About Company
Company
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.
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