Revenue Cycle Supervisor bei EyeSouth Partners

Headquartered in Atlanta, Georgia, EyeSouth Partners is a premier network of integrated eye care practices located across the country. Our affiliated ophthalmology practices benefit from superior operational expertise, as well as investments in support staff, ongoing education, state-of-the-art technology, and strategic guidance with an absolute focus on clinical quality and a patient-first culture.

EyeSouth’s affiliate network consists of 40+ practices with approximately 2800 employees and over 300 doctors providing medical and surgical eye care services at approximately 175 locations including 20 surgery centers throughout Georgia, Texas, Louisiana, Florida, Tennessee, Ohio, Kentucky, Pennsylvania, Alabama, Illinois, North Carolina, and South Carolina.

The Revenue Cycle Supervisor oversees all aspects of the revenue cycle from charge capture to account resolution for assigned client practices. Responsible for all staff assigned to the client that is under his or her supervision. Has strong working knowledge of the revenue cycle and coordinates a wide range of administrative duties involved in the resolution of client accounts receivable. Able to proactively identify issues and effectively problem solve as issues arise. Effectively communicates policies, procedures and processes to internal staff as well as administrators, physicians, and other individuals within client practices they oversee.

**Applicants who live and plan to work from the following states will not be considered at this time: Alaska, Arizona, California, Colorado, Delaware, Hawaii, Idaho, Montana, Maryland, Massachusetts, Michigan, Nevada, New Mexico, Oregon, New Hampshire, New Jersey, Utah, New York, Rhode Island, Washington, and Wyoming. Thank you for your interest.

• Ensures that all claims are submitted and processed through to payment in a timely manner. This includes:
• Monitor performance and provide feedback of errors
• Provide on-site training as needed in coordination with the operational business managers.
• Monitor claims process to ensure that any claim edits and/or claim rejections are corrected.
• Assist in AR review and projects as needed

• Contact payers to resolve recurring issues as needed.

•  Assist with maintaining a log of coding and reimbursement issues.

•  Identify patterns of denials/root cause of denials and alert management

•  Assist manager to improve location report card identified issues.

•  Share best practice with team leads in other States/Regions and assists them with projects

• Serve as team lead back up

• Create and maintain job aids and training documentation

•  Assist manager in team hiring and training.

•  Performs other duties as assigned by Area Manager

• Monitor the AR follow up process to ensure that staff has the tools and resources to appropriately correct and/or appeal denied claims

• Retina experience preferred. 
• Minimum of 3 years of Revenue Cycle Management managerial experience in a multi-location setting required.
• Must possess strong ethics and a high level of personal and professional integrity
• Prior electronic medical records experience required (EMR/EHR)
• Intermediate computer skills including Microsoft Office; especially Word, Excel, and PowerPoint.
• Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external
• Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
• Self-motivated with strong organizational skills and superior attention to detail
• Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes
• Proven ability to lead and develop a team and drive performance improvement, demonstrated by progressive increases in management responsibility
• Team player that develops strong collaborative working relationships with internal partners and can effectively engage and ability to build consensus among cross-functional teams

We offer a competitive benefits package to our employees:

• Medical
• Dental
• Vision
• 401k w/ Match
• HSA/FSA
• Telemedicine
• Generous PTO Package

We also offer the following benefits for FREE:

• Employee Discounts and Perks
• Employee Assistance Program
• Group Life/AD&D
• Short Term Disability Insurance
• Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.