NA Employee Relations Specialist bei Kimberlyclark
Kimberlyclark · Roswell, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Roswell
Job Description
You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.
The Employee Relations (ER) Specialist is responsible for conducting high‑quality workplace investigations, advising leaders on employee conduct and performance matters, and driving consistent, fair, and compliant practices across North America. The role partners closely with Legal, Ethics & Compliance, Global Security, Talent Business Partners (TBPs), and site leadership to deliver timely, thorough outcomes that reduce risk and strengthen a respectful, inclusive culture. The ER Specialist will serve as a trusted advisor and investigator, helping leaders and employees navigate complex workplace issues with integrity and care.
The ideal candidate has strong communication and interpersonal skills, demonstrates an ability to earn trust, dive deep, and work successfully across a broad spectrum of employee and labor relations issues and business challenges.
In this role, you will:
Scope & Impact
Manage an assigned ER caseload end‑to‑end (intake through closure), including investigations into alleged Code of Conduct, policy, and workplace conduct violations; deliver well‑reasoned findings and clear, defensible documentation.
Partner with leaders to address performance and conduct issues using coaching, counseling, and progressive discipline; ensure accurate, timely documentation in the approved case management systems.
Support the organization’s threat management response by escalating risk indicators, coordinating with Global Security and Legal, and helping implement GPO‑led mitigation steps that safeguard employees and operations.
Provide day‑to‑day ER advisory support to TBPs and people leaders; promote consistency, equity, and adherence to company policies and employment laws.
Identify trends in case data and recommend practical policy or process improvements to enhance employee experience and reduce future risk.
Responsibilities
Investigation & Case Management
Own individual investigation workflow: develop investigation plans, conduct impartial interviews, analyze evidence, determine findings, and prepare clear, complete reports with supporting exhibits.
Collaborate with Legal, Ethics & Compliance, and other stakeholders on complex or high-risk cases.
Ensure confidentiality and discretion in handling sensitive employee information and workplace concerns.
Advisory & Coaching
Serve as a trusted ER advisor to leaders and TBPs on conduct, performance management, investigations, accommodations, and related ER matters; calibrate recommendations to business risk and cultural impact.
Partner with Legal, Ethics & Compliance, Global Security, and site leadership to ensure coordinated, timely responses to sensitive issues and threat scenarios.
Communicate investigation status and outcomes appropriately; provide pragmatic, actionable recommendations (e.g., corrective action, policy/process updates, training).
Partner with TBPs and leaders to address performance concerns early, ensuring alignment with company values and expectations.
Support the development and execution of performance improvement plans, coaching leaders through difficult conversations and documentation.
Policy, Compliance & Risk Management
Apply and help reinforce standardized investigative methods and documentation practices for Code of Conduct matters and other ER cases.
Ensure fair and consistent application of company policies and progressive discipline guidelines; record all actions in approved systems per policy.
Drive revisions to people policies and practices to foster a fair, inclusive, and compliant work environment.
Maintain working knowledge of applicable federal, state, and local employment laws (e.g., EEO, ADA, FMLA) and escalate legal risk appropriately.
Strategic Project & Continuous Improvement
Analyze case trends, root causes, and hotspots; translate insights into prevention strategies, training topics, and policy/process improvements.
Contribute to ER training (e.g., investigation fundamentals, documentation discipline, respectful workplace) and share lessons learned to strengthen psychological safety and manager capability.
Lead or contribute to cross-functional projects focused on ER best practices, compliance, and shared service optimization.
About Us
Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.
At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.
About You
You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex
That Works: flexible work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.
In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:
Experience & Requirements:
Bachelor’s degree in human resources, Industrial/Labor Relations, or related field (or equivalent experience).
5+ years of Human Resources/Employee Relations experience with demonstrated proficiency in impartial investigations, interviewing, documentation, and case resolution.
Proven skills in investigations, conflict resolution, negotiation, coaching, and influencing
High level of judgment, calm presence, and ability to manage stress in crisis-oriented situations
Strong attention to detail, critical thinking, and problem-solving capabilities
Excellent written and verbal communication.
Working knowledge of U.S. employment laws and company Code of Conduct expectations; comfort partnering with Legal, Ethics & Compliance, and Security.
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint); strong analytical and documentation skills
Total Benefits
Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.
Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please check out the careers website.
And finally, the fine print….
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.
Veterans and members of the Reserve and Guard are highly encouraged to apply.
This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.
#LI-Hybrid
Salary Range: 78,660 – 92,980 USDAt Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.
