Village Talent Manager bei Give Kids The World Village

Description

SUMMARY OF OVERALL PURPOSE

The Village Talent Manager is responsible for full-cycle recruitment, talent development, employee engagement, and HR operations for Give Kids The World (GKTW) employees. This role ensures a best-in-class employer brand to attract, retain, and develop top talent while managing onboarding, training, workers’ compensation, ADA processes, employment relations, and supporting leadership in workforce planning and organizational development.

KEY ACCOUNTABILITIES

Talent Acquisition

• Collaborate with hiring managers to create job descriptions and hiring criteria.
• Develop and implement effective sourcing strategies across multiple disciplines and levels (non-exempt, exempt, executives).
• Manage full-cycle recruitment: posting, sourcing, pre-screening, interviewing, reference checks, offer management, and onboarding.
• Develop an inclusive employer brand and create employee content to attract ideal candidates.
• Attend and coordinate recruiting events (career fairs, virtual open houses) to strengthen GKTW’s talent pipeline.
• Maintain recruitment metrics and reports for leadership review.
• Ensure compliance with federal, state, and local employment laws and organizational policies.

Storyteller Engagement, Onboarding & Training

• Oversee all new hire orientation programs and onboarding processes for employees.
• Develop, deliver, and coordinate training programs, including Learning Management System (LMS) administration and reporting.
• Manage employee engagement programs: service milestones, birthdays, anniversaries, recognition events, and ongoing development initiatives.
• Conduct new hire and exit surveys; evaluate feedback for process improvements.

Employment Relations, Worker’s Compensation & ADA Processes

• Administer Workers’ Compensation claims and maintain accurate records.
• Address employee concerns and questions related to employment, information, etc. such as employee complaints, harassment allegations, etc. and coaches as appropriate.
• Lead workplace investigations as needed.
• Coordinate ADA accommodation requests, ensuring compliance with federal regulations and GKTW policies.
• Serve as primary liaison with employees, managers, and external vendors to support disability and workplace safety initiatives.

Department Support

• Participate in special HR projects, workforce planning initiatives, and compliance reporting.

All other duties as assigned

PHYSICAL DEMANDS OUTSIDE NORMAL WORK ENVIRONMENT

• Ability to consistently move/lift items weighing up to 20 lbs.
• Ability to sit or stand for extended periods of time.
• Flexible work schedule and/or extended hours of work.

Qualifications

SKILLS, COMPETENCIES, EDUCATION AND EXPERIENCE

• Ability to establish and maintain effective relationships with all types of individuals, including co-workers, volunteers, vendors, and leaders in a helpful manner.
• Ability to work independently and within a team environment.
• Maintain confidential information.
• Consistent ability to deliver exceptional customer service.
• Ability to speak and write English clearly & articulately with a positive, professional & pleasant manner.
• Proficient in Microsoft Office – Excel, Word, PowerPoint, Publisher and Outlook.
• Ability to operate a motorized vehicle, including battery-operated golf cart.
• Valid driver’s license and clean driving records.
• Must meet acceptable attendance and punctuality requirements, which are essential functions for the position. 
• Bachelor's Degree in Human Resources or related field; and/or a combination of at least 7 years of work experience in talent acquisition, training and development, and employment relations.
• Recent experience recruiting in multiple discipline areas and levels, including hiring for non-exempt and exempt positions.
• Proven experience in designing recruitment / talent strategy.
• Previous experience in capturing metrics and producing employment reports.
• Experience in all areas of sourcing such as the internet, social media, networking, employee referrals, job postings, as well as conducting open houses and virtual job fairs.
• Experience in working with applicant tracking systems.

Preferred Requirements

• PHR or SPHR, SHRM-CP or SHRM-SCP certification.
• 3+ years of experience in non-profit or hospitality sectors.
• Bilingual English/Spanish.
• Experience designing HR programs, leadership development, or succession planning.
• Recent recruiting experience for executive level positions.