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Program Representative II bei Yakimacounty

Yakimacounty · Yakima, Vereinigte Staaten Von Amerika · Onsite

$55,952.00  -  $70,948.00

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Note: Current Employees must use the Workday Job Hubs career section to apply for this position.

The mission of Yakima County Government is to provide accessible, responsive and responsible public service through leadership and teamwork committed to understanding and meeting public needs.

Our Values:

  • Integrity

  • Common Sense

  • Innovation

  • Accountability

Position Data:

Program Representative II-J23-U00-H

Regular

Non-Exempt (eligible for overtime)

Overview:

Pay Range: $26.90 - $34.11 per hour (Non Bargaining Pay Plan, B24 Step 1-13)
Hiring Range: $26.90 - $28.55 per hour (Non Bargaining Pay Plan, B24 Step 1-4 DOQ)

Job Closing Date: October 30, 2025

There is a Program Representative II position open with the Yakima County Human Resources Department. This position is responsible for providing a direct liaison to all employees and coordinating personnel activities between the Human Resources Department and other Yakima County departments. The selected candidate will be performing a wide variety of complex personnel duties including development of effective internal procedures to ensure efficient and timely flow of information, forms, and resources to and from the assigned departments in all personnel matters including: full life cycle recruitment, selection, promotion and resignation of employees, providing responses to various personnel related inquiries, dissemination of policy, compensation, benefit, safety, and other information; completion and verification of employee payroll and other personnel documentation.


**As part of the application process, you’ll need to complete a skills assessment in Microsoft Windows, Word, Excel, and Outlook. The test is administered through Test Genius — please check your email for the link (and your spam/junk folder if you don’t see it).

You have 48 hours from the job closing date to complete the test (Deadline: Saturday, November 1, 2025 at 11:59 p.m.). Applications without a completed test will not be considered.**



Benefits include in position:
-Health Care Benefits (Medical, Dental, Vision, Basic Life and Basic LTD)
-Retirement Benefits
-Paid Vacation
-Paid Holidays
-Paid Sick Leave

Note: This is a Non-Bargaining Unit Position.

This recruitment may be used to fill future vacancies that occur within 90 days of the closing of this position. (This excludes Yakima County Sheriff's Office and Department of Corrections)

Responsibilities:

Provides direct liaison and human resource support to management of assigned departments

Analyzes current organizational needs and makes personnel program recommendations to the Human Resources (HR) Senior Managers and Director and assigned department management regarding the effective interaction of Human Resources with the department in meeting the department’s goals and business objectives as it relates to recruitment and employee retention.

 

Responds to inquiries regarding labor contract issues and interpretation, labor law and County personnel policies and procedures.

 

Serves as a knowledgeable resource to assigned departments regarding policies and procedures as it relates to employment, employee benefits, management rights and any other topics pertaining to workforce management from an HR perspective.

 

Troubleshoots problems and responds to sensitive claims, inquiries and complaints for programs such as health insurance, retirement, and other voluntary benefit programs.

 

Provides support to senior staff in various projects requiring investigation, analysis and interpretation of complex information in areas such as employee grievances and discipline, recruitment and termination data.

Provides recruitment services to assigned departments:

Coordinates and manages the full life-cycle recruitment process.  Researches and recommends sound recruitment plans for positions that requires creating a targeted advertising plan to ensure qualified applicant selection. With the department, strategizes and develops recruitment plans for the open position.

 

If assigned as the recruiter for the Yakima Sheriff’s Office, responsible for Civil Service recruitment within Workday and third-party vendors and serves as the Chief Examiner providing monthly meetings and examination/testing as required for Civil Service Positions in the Sheriff’s Office.  Provides instruction and guidance to designated Civil Service Secretary and may perform those duties as needed.

 

Analyzes applicant demographic data in recruitments, hires, promotions, and terminations to ensure compliance with the Affirmative Action Plan and Equal Employment Opportunity guidelines through competitive recruitment practices. 

 

Ensures that Yakima County’s recruitment practices comply with certain laws, regulations and background check requirements.

 

Develops, validates and administers pre-employment processes and examinations; reviews, interprets and evaluates results. For recruiters not assigned to the Yakima Sheriff’s Office, serves as a backup to the Civil Service Examiner.

 

Throughout the recruitment process, works closely with the department recruiting coordinator and management to ensure eligibility and satisfaction with the candidates that are generated for each position recruitment.

 

Responsible for attracting and recruiting qualified candidates through job boards, social media, and partnerships with colleges and trade schools. Promotes Yakima County as an employer of choice through career fairs, campus visits, and community outreach.

 

Collaborates with departments to develop internship programs and uses creative sourcing strategies to identify and engage top talent.

 

Monitors staffing levels and maintains hiring and other eligibility lists or recruitment records; coordinates hiring with department management.

 

Screens applications for minimum qualifications and works with the department regarding interview and selection processes. 

 

Ensures recruitment advertising and posting strategies are current and position descriptions are reviewed and validated prior to recruitment.

 

Coordinates and purchases advertising, reconciles advertising invoices for processing and payment by department. 

 

Performs background investigation checks (i.e., WATCH system) as requested.  Monitors and maintains background records and processes authorization to departments for payment of background check fees.

 

Verifies candidate selection meets EEOC and county employment standards; processes job file for closure.

 

Ensures compliance with the Affirmative Action Plan and Equal Employment Opportunity guidelines through competitive recruitment practices.

Provides direct liaison and human resource support to employees of assigned departments, retirees and applicants

Facilitates / Conducts orientation to new employees, explaining applicable rules, policies, responsibilities, benefits and organizational structure.  Monitors / audits benefit enrollment for employees and review reconciliations for required actions in Workday.

 

Coordinates new employee orientation sessions, verifies eligibility with Department of Retirement Systems, monitors completion of required hiring documents and informs new employees of their rights and obligations as employees.

 

Conducts standard, retiree, and military Exit Interviews with employees to educate employee on the final status of benefits and compensation and to retrieve data relevant in making recommendations to departments in regard to recruitment. 

 

Serves as knowledgeable resource to employees, retirees, job applicants and the general public by receiving and responding to a variety of information requests involving employment records, job applications, and other Human Resources matters, and which are governed by strict laws, rules and regulations, and those requiring confidentiality.

 

Responds to employee requests and answers questions regarding employment, employee rights, and benefits and assists in reviewing / obtaining benefit materials and forms.

 

Works with HR professional staff to ensure timely notification to and from the employees regarding employee benefit claims and requests including worker’s compensation claims, FMLA leave requests, reclassification requests, ADA accommodation, and access to HR assistance in matters of employee concern.  

Monitors Policy Compliance

Monitors hours worked for compliance with Yakima County’s Extra Help Policy, retirement (DRS), and health (ACA) benefit eligibility status of assigned Extra Help employees.  Notifies departments of non-compliance of Policy and processes employee for benefits or termination from employment. Notifies and processes eligible Extra Help employees of eligibility for retirement and health insurance benefits.

 

Ensures compliance with Yakima County Policy regarding Layoff rules and regulations according to the bargaining unit contract and labor law.  Coordinates with Department and employee(s) affected to ensure required timelines are met, information (i.e., Recall Rights, WorkSource and Unemployment, and NextJob information) is communicated and Reduction in Force (RIF) tracking is maintained.

 

Provides interpretations regarding Collective Bargaining language and applicable County policies not addressed in the bargaining agreement.

Performs configuration and data entry into a Human Resource Information System (HRIS) and other employment related software and websites.

Verifies employment eligibility (I-9 Verification) on new employees.  Responsible for responding to requests to review or audit information.

 

Configures and maintains business processes in the HRIS / applicant tracking system for recruitment and performance/talent.  May be assigned as Functional Lead for Recruitment or Performance/Talent.  Participates in bi-annual testing in Workday.

 

Consistently reviews and makes improvements to the  candidate experience to ensure a user-friendly environment.

 

Manages and updates the Career Page on Yakima County Workday website. Make sure the page is appealing and reflects Yakima County’s mission and culture to the different categories of employees.  

 

Enters (including integration or EIB), updates, and verifies personnel records in an automated human resource/financial management system (Workday) and pertinent websites to ensure personnel actions are implemented. Processes Workday personnel data entry for new hires, transfers, promotions, reclassifications, and terminations.  Verifies data entry for any employee changes / updates.

 

Coordinates input and documentation of payroll with Yakima County Auditor Payroll staff, Departmental Timekeepers and HR staff as it pertains to accurate recording of leaves and employee self-payment of benefits. Notifies parties of employee status, benefit payments and continued entitlement.

 

Operates Workday, HR websites (DRS, PEBB, vChoice, Public Safety Testing (for civil service) and advertising websites (Indeed, Craigslist, Government Jobs) for employment verification, job applicant tracking, recruitment and other information requests.  Provides written and verbal employment verifications under departmental guidelines and County policy.

 

Provides support and service to employees regarding payroll processing of benefits and compensation and payment of benefits for those unpaid leave of absence.

Prepares, generates and monitors complex reports

Prepares salary and benefit projections for budget preparation using different pay models and percentages to provide options to the Director and other managers in financial forecasting.

 

Prepares Action Memos and salary worksheets on position changes in FTE status or job classification for consideration and signature for the Board of County Commissioners.

 

Gathers, summarizes, and analyzes data from Workday or other sources; provides consistent analysis and reporting recruitment-related data such as recruitment time to fill, quality of applicants, retention and turnover analytics etc. and communicate results to relevant departments for the purpose of improving talent acquisition and talent management within the organization; makes recommendations and prepares related reports (Union Seniority List) to ensure compliance with legal obligations and policy. 

 

Creates, generates, analyzes, and balances Payroll reports from Access and Workday system.

Other duties as required

Establishes and maintains control to ensure confidentiality of personnel documents, records and site.  Ensures that central personnel files are complete.

 

Organizes, prepares, participates and may facilitate various trainings, presentations and other meetings.

 

Functions as back up to administrative clerical staff as needed.

 

Other duties as assigned.

Education and Experience:

Associate degree or two year technical certificate in Human Resources, Business Administration, Sociology, Psychology, Social Work, or a related field AND three (3) years professional level experience related to the Human Resource function; OR any combination of experience and training which provides knowledge, skills, and abilities sufficient to successfully perform the essential duties of the job.

Required:  

  • Valid WA State Driver’s License and proof of insurance, if requested.

  • Proficiency in Microsoft Windows, Word, Excel, and Outlook.

  • Travel will be required in this position for training and committee issues.  Must be able to travel between the central HR location and satellite offices of assigned departments.

  • May be required to work outside of standard business hours to attend meetings/ trainings as needed.

  • Successful completion of a general employment background verification; may be subject to additional background investigations (criminal and financial) contingent on work assignment.

 

Preferred:  

  • Experience using HRIS/Financial Management Systems: Workday

  • Five years of experience in human resources functions such as full life-cycle recruitment onboarding and offboarding, benefit administration; payroll processing/verification.

  • Experience using an Applicant Tracking System

  • HR Certification:  HR Certification Institute Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), Society of Human Resource Management Certified Professional (CP), Senior Certified Professional (SCP)

Equipment Used: Telephone, copy machine, fax machine, scanner, projector and other standard office equipment, personal computer, Microsoft Office Software including Microsoft Word/Excel/Access; human resources applicant tracking and financial management systems; various software applications and related websites, and passenger vehicle.

Working Conditions: This position is rated as Sedentary Work; exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects including the human body. Sedentary Work involves sitting most of the time.

Environment: travel, multiple work locations, and may be required to work outside of standard business hours and at alternate work locations.

Physical Demands: bending, carrying, handling, lifting, pulling, pushing, reaching, sitting, standing, walking, fingering, crouching, kneeling, reclining, hearing, talking, and visual acuity.

Intellectual Demands: Ability to multi-task, Confidentiality, Ability to work under pressure, Ability to articulate and communicate information in conversation, Ability to follow written and verbal instructions, and may be subject to highly emotional individuals.

Knowledge:

  • Principles and practices of human resource administration

  • Basics of payroll administration

  • Working knowledge of RCW’s and WAC’s; Terminology, laws, rules, and regulations governing public administration of human resources.

  • Project management theories, practices, and principles; and customer service techniques and team building concepts.

Skills and Abilities:

  • Conducting research, investigation and resolving complex problems;

  • Planning and implementing technical programs of human resource administration such as recruitment and benefits administration;

  • Presenting ideas and recommendations clearly and concisely both verbally and in writing;

  • Using a personal computer, related software applications and basic office equipment;

  • Training others in procedural aspects of human resource and payroll work.

  • Facilitating meetings, conducting presentations and coordinating work unit activities and handling multiple tasks;

  • Interpreting and complying with bargaining contracts, laws, rules, and regulations;

  • Developing statistical reports and producing financial reports; Establishing and maintaining effective interpersonal relationships with County and other officials, at all organizational levels and with the public; and

  • Communications, oral and written, sufficient to effectively exchange or convey information and to receive work direction.

“AN EQUAL OPPORTUNITY EMPLOYER”
Minorities, Females, Protected Veterans and the Disabled are encouraged to apply.


Yakima County ensures equal employment opportunities regardless of a person’s age, color, creed, sensory, mental or physical disability, genetic information, marital status, national origin, political belief, race, religion, sex, sexual orientation, and military status, or any other protected status under federal or state statute.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish the information.

Disabled applicants may request accommodation to participate in the job application and/or selection process for employment. Please contact Human Resources for further information.

Yakima County is a qualified Public Service entity for the Public Service Loan Forgiveness Program. For more information, go to https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service or contact your federal loan servicer.

In compliance with the Immigration Reform and Control Act of 1986, Yakima County will hire only United States citizens and aliens lawfully authorized to work in the United States.

Yakima County is an E-Verify Employer.

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