Order Processing & Fulfillment Specialist (Wilmington, MA, US, 01887) bei None

About Us: SPECTRO is one of the worldwide leading suppliers of analytical instruments, employing optical emission (Arc/Spark OES, ICP-OES) and X-ray fluorescence spectrometry (XRF) technology, used for the elemental analysis of materials in industry, research and academia. SPECTRO is a member of the AMETEK Materials Analysis Division. SPECTRO manufactures advanced instruments and develops the best solutions for elemental analysis in a broad range of applications Elemental analysis is continuing to develop at a fast pace worldwide with the need for ultimate precision, complex system requirements, and expanding fields of applications for even routine operations. SPECTRO leads the progress advancements in this field by providing new solutions and continuous innovations. Founded in 1979 as a 3-man-enterprise, SPECTRO today employs over 400 employees around the world and is listed as the clear market leader for metal analyzers. In addition, growth in the sales of ICP and XRF spectrometers has continued to exceed industry averages.

Position Summary:  We are seeking a detail-oriented and proactive Order Processing & Fulfillment Specialist to support our U.S. Sales and Service team. This role is essential in managing the full lifecycle of customer orders—from lead processing to final fulfillment—while ensuring compliance, accuracy, and timely delivery.

Primary Responsibilities:

• Manage and maintain CRM & ERP records such as opportunities, quotations, price lists, customer accounts, shipping forecasts, and others.
• Verify financial status of customer, communicate terms and conditions of the sale between customer, and internal stakeholders.
• Preparation of quotes, sales orders and invoices in the ERP system, verification of necessary applied payments, prior to order processing or fulfillment.
• Screen all orders against corporate and federal import & export compliance and regulatory policy.
• Verify order completeness and readiness for booking into the ERP system and other systems of record.
• Collaborate and coordinate between customers as well as internal stakeholders, in maintaining the shipping schedule for the delivery of orders.
• Generation of weekly reports and analysis from company systems for various stakeholders.
• Perform other necessary duties as the position requires.

Required Skills & Qualifications:

• 3+ years’ experience in a sales/ service administrative role, ideally in an international organization.
• Experience in data entry & analysis with CRM/ ERP system required, preferable Salesforce & Sage MAS.
• Exceptionally communication skills and customer focus.
• Ability to work independently and succeed with minimal supervision.
• Experience in supply chain and international logistics a plus.    
• A degree in Business Administration or equivalent experience preferred.
• Excellent command of the basic Microsoft Office Suite (Word, Excel, PowerPoint).