
Assistant Manager-HR Operations-Immigration (Hyderabad, Telangana, IN, N/A) bei Reckitt
Reckitt · Hyderabad, Indien · Onsite
- Professional
- Optionales Büro in Hyderabad
We are Reckitt
Human Resources
About the role
As a Assistant Manager you need to oversee and manage Level 1 tasks comprising of transactional in nature for HR Services Global Immigration.
Significant contributions in strategic objectives for Immigration.
Your responsibilities
- Strong subject mater expertise of Immigration for work authorisations and running day to day operations.
- Ensure immigration operations are BAU and SLAs are met as per organizational standards.
- Maintain strong cordial working relationships with internal stakeholders and vendors.
- Assisting international transferees with complex paperwork queries in order to obtain work authorization.
- Handling stakeholders complex queries over the phone and in meetings & emails.
- Advanced working knowledge on the end user ServiceNow & HR Successfactors platform. Applicable vendors tools etc.
- Oversee daily follow up with the transferees and ensure overall immigration workflow closures.
- Achieve advanced level of updated knowledge on immigration regulations and policies across the globe and ensure the organization's practices align with current immigration laws.
- Own, maintain and upkeep the internal process documents and align with current immigration laws.
- Operate independently & ensure employee satisfaction in leading immigration initiatives and best Practices.
- Advanced working experience in HR Reporting and Data Analytics resulting in Strategy Execution
- Outstanding written and oral communication skills, including review/presentation expertise.
- Manage ambiguity and convert gaps/issues into opportunities for HR Services Immigration Services.
- Advanced Microsoft Office skills.
The experience we're looking for
Relevant Immigration Working Experience for 8 to 10 years.
Relevant people management experience of 2 – 3 years
Critical Thinking & Decision Making
Mid-Level
- Task Complexity: Should be able to guide team in solving complex tasks & queries.
- Responsibility: Should own the service line tasks and be responsible to complete tasks within the defined SLAs.
- Supervisory Responsibility: This role has supervisory responsibility.
- Yes. This role has supervisory responsibility.
- Support in hiring process such as taking interviews.
- Provide timely feedbacks to the team members on their performance and objectives.
- Escalation handling on behalf of team.
- Provide inputs to the leadership on performance evaluation.
The skills for success
Immigration Laws, UK, US , Netherlands Immigration Laws, Documentation