Senior Case Manager - Active and Coverage bei DEVELOPMENTAL PATHWAYS
DEVELOPMENTAL PATHWAYS · Aurora, Vereinigte Staaten Von Amerika · Hybrid
- Senior
- Optionales Büro in Aurora
Job Details
Job Location: Developmental Pathways Aurora Office - Aurora, CO
Position Type: FT - 40 hrs/week
Education Level: Bachelors
Salary Range: $24.44 - $26.88 Hourly
Job Shift: Day
Developmental Pathways (DP) is seeking a Senior Case Manager (SCM) – Active and Coverage in our Case Management Department. The Senior Case Manager will manage caseloads in coverage to ensure support is provided, aligning with rules and regulations using appropriate delegation. The Senior Case Manager will provide training, leadership, and mentoring for Active and Coverage Case Managers. They are responsible for verifying eligibility and developing, monitoring, and assuring implementation of the Service Plan (SP). The Senior Case Manager will ensure that services and supports identified in the annual service plan are coordinated among various providers for continuity of services and funding for individuals served.
Our ideal Senior Case Manager – Active and Coverage will communicate in appropriate, effective, and respectful manner with individuals served, supervisors, other staff, agencies, and organizations; maintain individuals served confidentiality. Also, will maintain a professional and ethical manner in all interactions and meet performance quality, customer service, and coordination standards as assigned by department leadership.
This role offers a 4-day, 40-hour workweek, with flexible scheduling options of either Monday-Thursday or Tuesday-Friday. The role includes the flexibility to work remotely, as well as the opportunity to collaborate in-person at our headquarters office in Aurora, CO, and/or at off-site locations.
Application Deadline: Sunday, October 5th at 11:59 PM (MST)
Starting Salary and Benefits
$24.44 - $26.88 hourly
$24.44 - $26.88 hourly
- Health/dental/vision coverage
- Employer-paid and supplemental life insurance
- Short- and long-term disability insurance
- Generous paid time off and holiday pay
- Flexible work schedule
- Monthly remote work stipend
- 401(k) investment plan, with an employer match of up to 4%
- Mileage reimbursement
- Tuition reimbursement program
- Certified Employer for Public Service Loan Forgiveness Program
- Healthcare reimbursement and flexible spending plan
- Discounts on auto and homeowners’ insurance
- Employee assistance program
- Credit union membership
- Employer-paid training
You Belong! To learn more about our commitment to inclusion and diversity, visit our website: https://www.dpcolo.org/about-us/inclusion-and-diversity/
Requirements
- A Bachelor’s Degree; or
- Five (5) years of experience in the field of Long-Term Services and Supports
- (LTSS), which includes Developmental Disabilities; or
- Some combination of education and relevant experience appropriate to the requirements of the position.
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- Must have demonstrated exemplary performance while working within service coordination or case management positions, including the following areas of performance: demonstrated initiative within the department or agency on projects, demonstrated leadership skills, adaptation to change, and problem-solving skills
- Valid Colorado motor vehicle license and provide proof of motor vehicle insurance
- Meet our driving requirements - no suspensions and no more than two (2) tickets in the past three (3) years
Upon request, qualifying need, and approval, driving requirements may be waived in lieu of reliable transportation.
Preferred
- Knowledge of rules and regulations for Health Care Policy and Financing and Colorado Department of Public Health and Environment
- Two (2) years' experience in service coordination/case management at Developmental Pathways or similar agency
- Familiar with Microsoft Office (Excel, Word, Outlook, etc.) and be able to use these and other required programs at an intermediate level
Additional Responsibilities
- Serve as subject matter expert for applicable programs and services; serves as resources/point of contact for complex cases
- Complete various assessments to determine eligibility for services/supports and identify individual strengths, needs, concerns, and preferences through interviewing, observing, and utilization of standardized tools
- Provide care coordination services and interventions by referring, educating, collaborating, and meditating with the individual and external providers/agencies
- Complete accurate case documentation in appropriate tracking and databases; prioritize workload and meet all required timelines
- Complete required documentation related to monitoring activities and other targeted case management activities as PMPM; evaluate need and effectiveness of services requested and delivered; advocate for individual service needs
- Schedule, facilitate, document, and complete follow-up for all required meetings; disseminate updates and obstacles to the necessary parties
- Ensure the accuracy and timely entry and distribution of required documentation to all necessary parties, including, but not limited to providers, individuals, and family members
- Maintain knowledge of state/federal regulations, policies, and procedures regarding long-term services and supports, Medicaid waiver and state-funded programs, and other community resources
- Provide oversight and coaching to case management level staff regarding support for people in services, conflict resolution, and negotiating positive outcomes for the Department and people in services
- Supports and mentors colleagues in the areas of core competencies and specialty areas related to their job tasks as a Case Manager
- Shares responsibility of shadowing any meeting for new staff
- Participates in facilitating training opportunities to enhance the knowledge and skills of other CMs
- Available to provide technical assistance on a weekly basis to other case managers
- Review allocations with PM to determine the appropriate level of funding for each individual
About DP
Started in 1964, Developmental Pathways (DP) is a nonprofit agency serving more than 15,000 individuals with disabilities and their families in Arapahoe, Douglas, and Elbert counties. We are a designated Case Management Agency (CMA) for long-term care services and are one of Colorado’s Community Centered Boards (CCB), connecting people to federal, state, county, and private funding. We are also Colorado’s largest Early Intervention (EI) provider and help connect young children to essential resources. Our mission is to enrich the lives of people with disabilities/delays by partnering to provide expertise, support, and advocacy in their pursuit of a meaningful life.
At DP, we believe that our people are our greatest asset. We want to give you the ability to grow and do what you love. We are committed to creating an inclusive and dynamic work environment where employees can thrive and make a meaningful impact. If you are looking for a challenging and rewarding career with an organization that values integrity, innovation, partnership, and stewardship, you’ve come to the right place!
If you need an accommodation with this application process, please contact [email protected]
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