Quality Control Supervisor - Waukegan (Waukegan, IL, US, 60085-5652) bei AkzoNobel

Job Purpose

The Quality Supervisor is the key driver for the day-to-day activity, productivity, and priority in the Waukegan Quality Control Lab. These activities are guided in accordance to the relevant quality standards and specifications to ensure a quality product is delivered to all of the necessary customers in a timely fashion. Work is monitored through the leading quality KPIs which are tracked daily by the supervisor. Forward-looking metrics are also considered for the long-term goal of continuous improvement at both the lab and site levels. Additionally, batch status updates and quality reporting are important portions of the Supervisor’s work scope. As a people manager with several direct reports, the Supervisor will also lead the objective setting, check-ins, and review sessions with each of their team members. And, the Supervisor will be responsible for other team HR functions such as structure changes, payroll, and setting the AkzoNobel standard for Code of Conduct and Leadership. By upholding these various responsibilities, the Quality Supervisor is a pillar for the quality community at the Waukegan site and beyond

Key Responsibilities

Support all site safety programs through proper lab techniques, GEMBA walks, and the BBS process. 
•    Setting team individual goals for direct reports and holding the follow-up meetings throughout the year. 
•    Actively reviews MyTime requests and approvals per the site/regional guidelines.
•    Identifies continuous improvement opportunities for the teams and site based on batch trend analysis and process confirmations. 
•    Review and update Standard Operational Procedures and forms
•    Complies to all the required safety, conduct, regulatory, and corporate procedures.  
•    Contributes to the Internal Non Conformance Report (INCR), Vendor notification and customer complaints processes when related to quality (root cause investigation and corrective action implementation). 
•    Participates in internal and external audits (i.e. AS9100D, customer, SAQ, etc.). 
•    Identifies product candidates with poor come offs and escalate them to the right channel to improve performance right first time (SOP, QAD, BOM updates, etc).
•    Promotes a quality mindset and motivates team members to emulate it.
•    Conducting and facilitates training sessions & mentoring employees
Duties and responsibilities are:
•    Support all site safety programs through proper lab techniques, GEMBA walks, and the BBS process. 
•    Setting team individual goals for direct reports and holding the follow-up meetings throughout the year. 
•    Actively reviews MyTime requests and approvals per the site/regional guidelines.
•    Identifies continuous improvement opportunities for the teams and site based on batch trend analysis and process confirmations. 
•    Review and update Standard Operational Procedures and forms
•    Complies to all the required safety, conduct, regulatory, and corporate procedures.  
•    Contributes to the Internal Non Conformance Report (INCR), Vendor notification and customer complaints processes when related to quality (root cause investigation and corrective action implementation). 
•    Participates in internal and external audits (i.e. AS9100D, customer, SAQ, etc.). 
•    Identifies product candidates with poor come offs and escalate them to the right channel to improve performance right first time (SOP, QAD, BOM updates, etc).
•    Promotes a quality mindset and motivates team members to emulate it.
•    Conducting and facilitates training sessions & mentoring employees
•    Supervise and facilitate day to day activities for QC technicians (Recertifications, special projects, in-process checks, Subject to Cleanliness checks, production batches testing, incoming inspections, other site requirements)
•    Prioritize and ensure completion of process orders to meet customers (internal and external) expectations
•    Update and report Quality Control KPIs
•    Back-up other functions in the department when needed
•    Implement and arrange resources for special projects
•    Implement corporate processes
•    Collaborate with other functions to debottleneck process
•    Support Quality Manager to implement Quality Management System. 
•    Keep routine maintenance and cleaning of the lab, facilities. If necessary, co-ordinate the maintenance staff to fix. 
•    Independently run internal and external projects or part of projects that have been delegated by management. 
•    Cooperate with the HSE function to meet the HSE target with the support of the Quality Control group
•    Enforce company code of conduct
•    Lead and facilitate resources and support for 5S implementations
•    Lead with example

Job Responsibilities

Skills:  
1.    ERP experience required.  
2.    Competency in Microsoft Office including Word, Excel, PowerPoint, SharePoint, and Outlook. 
3.    Lab equipment hardware and software operation. 
4.    Physical testing of paints and coatings. 
5.    Leading a large group of people through the quality process efficiently. 
6.    Adept in math calculations related to batch correction and quality KPIs. 
7.    Problem solving oriented. Uses data to drive and justify decisions. 
8.    Streamlining processes and workflow. 

Abilities: 
9.    Able to work up to 8 hours per day in standing tasks. 
10.    Must be able to lift up to 50 lbs. 
11.    Availability to work and communicate with 3 shifts. 
12.    Able to multi-task in a fast paced, continually changing environment. 
13.    Perform tasks with all required PPE safely and proficiently. 
14.    Able to coach direct reports into productive habits and to take accountability for their work. 
15.    Reflects AkzoNobel in a positive way as a leader, learner, and communicator. 
16.    Comfortable with changing priorities and making quick, accurate decisions in a multitude of scenarios. 
17.    Ability to communicate effectively both orally and written with various levels of management and personnel. 
18.    Comfortable working through batch inspection plans with several customer specifications. 
19.    Comfortable engaging internal and external customers. 
20.    Effectively manages time to meet deadlines. 
21.    Champions the quality policies, objectives, standards, specifications, SOPs, and metrics for successful operation and improvement of the related processes.

Benefits

401K retirement savings with 6% company match
Medical insurance with HSA
Dental, Vision, Life, AD&D benefits
Generous vacation, sick and holiday pay
Progression (pay-for-skill) pay plans 
Short & Long term disability
Paid Parental leave after 1 year
Career growth opportunities
Active Diversity & Inclusion Networks
Employee referral bonus
Employee appreciation days

Competencies