Program Overview – Financial Empowerment, Community Programs Unit The Financial Empowerment (FE) Program serves to prevent, reduce, and alleviate poverty by directly addressing the financial barriers in the lives of our clients. We provide free and unbiased financial counselling, education, and tax filing support to Torontonians who are living on a low income and who are unable to address these issues alone. We are a program in constant development and expansion, actively pursuing opportunities to explore innovative methods, and produce research on best practices to maximize client impact.
What You Will Do
Assist in determining client suitability and eligibility for services
Coordinate the intake/appointment booking functions for Income Tax services
In collaboration with other staff, coordinate the scheduling and operation of tax clinic service delivery
Provide training/oversight to students and volunteers
Manage a high volume of inbound and outbound calls and emails
Update and manage client files in customer relationship management database
Participate in program planning and development activities by participating in meetings and providing input on service design
Perform outreach and networking activities as needed to build relationships with strategic community partners to reach target client groups.
Provide support to other programs looking to connect their clients with FE services.
What You Bring to the Team
Bachelor’s Degree in Social Work, Finance, Business Administration, or a related field.
2+ years of experience working or volunteering in a community-based setting or the not-for-profit sector
Experience performing intake or outreach with marginalized and vulnerable populations, participation with a Community Volunteer Income Tax Program (CVITP) and/or coordinating a large volunteer program considered an asset.
What Will Set You Apart
Ability to adjust communication or teaching style to meet the needs of diverse groups of clients facing a variety of personal and systemic barriers.
Experience working from a client-centered, anti-oppressive framework.
Outstanding communication and interpersonal skills.
Detail-oriented, independent worker with strong organizational and time management skills.
Comfortable setting up mobile technology (e.g. laptops, Wi-Fi hub, projector, etc.).
Strong computer skills including MS Outlook, Word, Power Point and Excel.
Experience working with and mentoring volunteers and students with varied skill sets.
Strong understanding of intersectionality of race, age, sexuality, gender, ability, and the associated risks of poverty and homelessness. Those with lived experience of one or several of these dynamics are highly encouraged to apply.
Diese Cookies sind für das Funktionieren der Website erforderlich und können in unseren Systemen nicht abgeschaltet werden. Sie können Ihren Browser so einstellen, dass er diese Cookies blockiert, aber dann könnten einige Teile der Website nicht funktionieren.
Sicherheit
Benutzererfahrung
Zielgruppenorientierte Cookies
Diese Cookies werden über unsere Website von unseren Werbepartnern gesetzt. Sie können von diesen Unternehmen verwendet werden, um ein Profil Ihrer Interessen zu erstellen und Ihnen an anderer Stelle relevante Werbung zu zeigen.
Google Analytics
Google Ads
Wir benutzen Cookies
🍪
Unsere Website verwendet Cookies und ähnliche Technologien, um Inhalte zu personalisieren, das Nutzererlebnis zu optimieren und Werbung zu indvidualisieren und auszuwerten. Indem Sie auf Okay klicken oder eine Option in den Cookie-Einstellungen aktivieren, stimmen Sie dem zu.
Die besten Remote-Jobs per E-Mail
Schliess dich über 5'000+ Personen an, die wöchentlich Benachrichtigungen über Remote-Jobs erhalten!
