Commissioning and Aftercare Administrator bei Alternative Heat
Alternative Heat · Banbridge, Vereinigtes Königreich · Onsite
- Professional
- Optionales Büro in Banbridge
Team Overview:
The Services & Maintenance team provides ongoing support and upkeep for installed mechanical and electrical systems, ensuring optimal performance, reliability, and longevity. They deliver scheduled maintenance, troubleshooting, and emergency repairs, working closely with clients to minimise downtime and extend asset life. This department plays a vital role in sustaining customer satisfaction and protecting the long-term value of our solutions.
Role Overview:
The Commissioning & Aftercare Administrator will integrate within the growing Commissioning & Aftercare Team providing support to various projects throughout the UK & ROI. This role will allow for interdepartmental collaboration throughout a number of internal teams and will assist in the successful delivery of pre & post commissioning and ongoing maintenance of our decarbonisation projects across the UK & ROI.
The applicant will be using various cloud-based platforms and CRM’s to ensure all documentation is correctly filed and issued to the relevant stakeholders, generating weekly/monthly reports for same. They will also be attending team meetings to record minutes and distribute them to the relevant recipients. There will be regular liaison with internal teams and aspects of liaising directly with our clients. The applicant must be comfortable working in a busy, vibrant, fast-moving office atmosphere.
What you'll be doing:
The role involves supporting the Aftercare Team by logging, scheduling, and tracking all planned, reactive, and commissioning works in line with project programmes and maintenance schedules. Responsibilities include reviewing maintenance reports for accuracy, generating weekly and monthly KPI reports, liaising with internal and external stakeholders, and managing quotations and invoicing for related works. The role also requires issuing and tracking pre-commissioning documentation, attending departmental meetings, recording minutes and actions, and performing general administrative duties.
What You Need to Have:
The ideal candidate will have over two years of administrative experience within the service and maintenance sector, with proven skills in fault reporting, document control, and task prioritisation in a fast-paced environment. They will be proficient in Microsoft Office, possess excellent verbal and written communication skills, and demonstrate professionalism, discretion, and strong interpersonal abilities when engaging with clients and colleagues. Additionally, experience with Microsoft Power BI for data visualisation, and working knowledge of Viewpoint for Projects (4P) and Field View for project collaboration and on-site reporting, are highly desirable.
What you will receive:
- Full in-house training and career development opportunities
- Competitive pension scheme
- Life assurance scheme
- Health cash plan
- Free annual health check during working hours
- 30 days annual leave increasing in line with length of service.
- Social events organised for all employees throughout the year via our Health and Wellbeing committee.
- Secure, free onsite parking
- Free Coffee, Hot Chocolate, Tea, and Fruit provided daily.
- Friendly and supportive working environment in state-of-the-art facilities
