Executive Concierge Manager bei Sandisk

Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape.

Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.

Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.

The Executive Concierge Manager has the responsibility to deliver a high-touch, discreet, and secure experience for C-Suite executives and their guests. This role blends elite hospitality with executive protection principles to ensure the care, comfort, and safety of high-profile individuals within the workplace. The manager will collaborate closely with facilities, security, IT/AV, and other support teams to maintain an environment that is visually refined, operationally seamless, and physically secure.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Welcome & Engage: Warmly greet and assist executives, employees, and visitors with professionalism and discretion, ensuring a seamless and secure arrival experience.
• Executive Liaison: Build trusted relationships with Executives, Executive Assistants, and support teams to proactively anticipate needs, resolve issues, and deliver tailored solutions.
• Security-Conscious Service: Demonstrate exceptional customer service while maintaining vigilance around privacy, access control, and potential threats.
• Central Point of Contact: Provide wayfinding, information, and coordination across campus services and activities, ensuring executive movements and those of high-profile guests and visitors are discreet, professional, and protected.
• Environmental Oversight: Monitor and maintain executive workspaces, visitor lobbies, and meeting areas to ensure they are clean, organized, brand-aligned, and secure.
• Technology Checkpoints: Ensure resource scheduler panels and digital systems are functioning properly; escalate technical issues promptly to minimize disruption.
• Facilities Collaboration: Partner with facilities and security teams to uphold standards of safety, comfort, and executive protection.
• Risk Identification: Create and manage work orders, custodial, maintenance, safety, and security concerns; escalate potential risks including privacy breaches or suspicious activity.
• Service Standards: Implement and monitor elevated service protocols that align with executive protection best practices.
• Event Readiness: Coordinate logistics for meetings and events, including catering and space setup, with a focus on confidentiality, security, and excellent customer service.
• Incident Prevention: Work across teams to anticipate and mitigate risks, ensuring operations proceed without incident or exposure.
• Ad Hoc Support: Provide administrative and operational support to ensure timely and secure delivery of services to the C-Suite.

REQUIRED:

• Bachelor’s degree in hospitality management or related field
• 8–10 years of experience in customer service, hospitality, or executive-level security support

SKILLS:

• Strong interpersonal skills with a focus on discretion, empathy, and situational awareness
• Ability to manage shifting priorities with a calm and professional demeanor
• Fluent in English with excellent verbal and written communication skills
• Proven ability to multitask while maintaining accuracy and elevated service standards
• Familiarity with executive protection protocols and workplace security practices
• Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, Outlook)
• Capable of light physical activity (e.g., carrying small packages)
• Willingness to travel within the U.S. (up to 20%) to support C-Suite events and protection needs
• Other duties as assigned to support the holistic workplace experience and safety of the Client’s C-Suite
• Familiarity with and experience interacting with senior leadership, including C-suite executives, is a plus.

Sandisk is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here.

Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Based on our experience, we anticipate that the application deadline will be 12/12/2025 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.

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Compensation & Benefits Details

• An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
• The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.  We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York.  This range may be modified in the future.
• You will be eligible to participate in Sandisk's Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance.  Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Sandisk's Standard Terms and Conditions for Restricted Stock Unit Awards.
• We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program, employee stock purchase plan, and the Sandisk's Savings 401(k) Plan.
• Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.