Implementation Lead bei ARCO a Family of Construction Companies

Are you a motivated, out of the box thinker who is passionate about solving business problems with the latest construction technology?  Do you enjoy maintaining, supporting, and enhancing construction applications in place today? Would you also want to be part of the team that brings cutting edge construction technology to our growing organization? Do you act with integrity and hold yourself to the highest standards? If the answer is, “Yes!” then we have an exciting, long-term opportunity for you. Who are we? We are ARCO, a Family of Construction Companies.

The Implementation Lead is responsible for leading the deployment, optimization, and administration of construction technology and process improvement solutions at ARCO Design/Build. This role ensures the seamless adoption of new systems, supports core platforms such as Procore and DroneDeploy, and drives innovation across teams and departments. Acting as a bridge between field operations, project management, and technology, the Implementation Lead drives digital transformation by identifying inefficiencies, implementing tailored solutions, and enabling change management strategies.

We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.

• Industry-leading performance-based bonus program
• Employee Stock Ownership Plan (ESOP)
• Traditional and Roth 401k
• Tuition reimbursement for associates
• Scholarship for associates’ children up to $28,000 per child
• 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
• 1-week paid volunteer leave each year
• 100% charitable match
• Medical, dental, and vision insurance coverage
• 100% paid 12-week maternity leave

At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment.

From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services. 

IT Project Management

• Lead end-to-end implementation of construction technology platforms (ERP, CRM, PM tools, innovation technologies).
• Develop and manage project plans, schedules, timelines, and budgets.
• Facilitate clear and consistent communication with stakeholders across all ADB teams and functions.
• Identify risks, track budgets, and escalate issues when necessary.
• Support project closeouts, documentation, and transitions to operations.

System Implementation & Administration

• Lead rollout of system changes, enhancements, and audits in Procore and related platforms.
• Manage system configurations, permissions, and ongoing maintenance to ensure accuracy and usability.
• Oversee integrations between business systems to streamline workflows and improve data consistency.
• Partner with accounting, safety, HR, and operations to ensure applications are aligned with business needs.
• Collaborate with vendors and internal stakeholders to customize solutions and deliver continuous improvements.

Procore Administration

• Manage Procore onboarding for new hires (supers, PMs, admins, interns).
• Deliver trainings, ongoing support, and documentation.
• Provide monthly communications on new features, best practices, and system updates.
• Maintain permission sets, custom field configurations, and directory hygiene.
• Support daily troubleshooting requests (walk-ins, emails, calls).
• Coordinate Procore-related events such as summits and training sessions.

Drone Deploy Administration

• Administer Drone Deploy accounts across internal teams.
• Coordinate with account teams and CSMs, onboard new users, and manage integrations.
• Promote adoption via demos, in-person presentations, and field applications.
• Manage ServiceNow tickets for external distribution and permissions.

AI & Innovation Leadership

• Launch pilot AI workflows, measure impact, and scale solutions across departments.
• Develop adoption surveys and identify AI champions to drive knowledge-sharing.
• Partner with Learning & Development to roll out AI training programs.
• Maintain spaces for documenting use cases, workflows, and lessons learned.

Reporting & Analysis

• Conduct business process mapping to improve workflows and reduce inefficiencies.
• Gather requirements, support unit testing, and manage reporting conversions into data warehouses.
• Provide ad-hoc reporting and system performance analysis.
• Monitor system performance and user engagement, recommending enhancements.

• 3–5+ years of experience in construction technology, implementation, or process improvement.
• Bachelor’s degree in Business, Information Technology, or related field.
• Experience with Procore, Power BI, Drone Deploy, Bluebeam, Autodesk, ERP systems.
• Proficiency with project management tools and workflow optimization techniques.
• Strong communication, stakeholder management, and change leadership skills.
• Analytical mindset with ability to identify risks and propose solutions.
• Lean Six Sigma or process improvement certification is a plus.