Database Coordinator bei Scottsdale Arts

Description

Who we are:

Scottsdale Arts was established in 1987 as a private, nonprofit 501(c)(3) and has evolved into an organization with six dynamic operating departments that span the visual and performing arts, arts education and cultural engagement. Through its six departments, Scottsdale Arts offers diverse, high-quality arts experiences to hundreds of thousands of Scottsdale residents and visitors annually in addition to fostering the active engagement of government, business, education, and the private sector in the arts.

What we offer: 

• Great company culture. We understand the importance of work-life balance and offer flexible schedules and hybrid work opportunities to help you achieve that. We celebrate diverse perspectives and are dedicated to creating an environment where everyone feels valued and empowered. We believe in recognizing and celebrating the hard work and achievements of our team where your contributions are acknowledged and appreciated through our employee recognition program
• Making an Impact. Your work here will have a real impact. Everything you do, each day makes a difference in our community.
• Location. Located in the heart of downtown Scottsdale, access to Scottsdale Civic Center, old town galleries, local restaurants, live venues, and more.
• Rest and relaxation. Our PTO program allows you to accrue more hours the longer you stay with us which means your time off grows as you grow with the company, rewarding your dedication and service. Enjoy 9 paid holidays plus 5 floating holidays each year, giving you the opportunity to relax and celebrate important occasions with family and friends. 
• Benefits. Medical and dental – We believe in taking care of our team. Our comprehensive benefits package is designed to support your health, well-being and overall quality of life. We cover 90% of the employee premiums and 70% of the dependent premiums for Medical and Dental plans. In addition, we offer extensive coverage options for Vision, Disability, Life Insurance, FSA Account, 401K with employer match, Pet Healthcare, and Gym Membership. You can gain access to a wide range of arts and culture organizations through our reciprocal membership with NARM and Local arts and culture organizations plus one membership to share. Enjoy exclusive discounts on tickets to events and performances. 
• Opportunities for Growth. A mindset of internal growth and advancement.

Summary:
Scottsdale Arts is seeking a detail-oriented professional with experience or academic background in Data Management, Information Systems, Business Administration, Arts Administration, Non-Profit Management, or a related field for the full-time position of Database Coordinator.

Important Details to Know:

· Compensation: $21.00 – $25.00/hr DOE

· Shift/Hours: Employee will decide between the following schedule

1. Monday – Friday 9-5 (Monday Virtual)

2. Tuesday - Friday 4x10 (Tuesday Virtual)

3. Tuesday - Saturday (Tuesday or Saturday Virtual)

· Job Type: Non-Exempt

· Location: Scottsdale, AZ

If you need assistance or accommodations during the recruitment process please reach out to us at [email protected] 

Here is what you will get to do:

ESSENTIAL FUNCTIONS: (Under direction of supervisor)

1. Administer day-to-day functions of the AudienceView system, including event builds, list management, and system troubleshooting.

2. Collaborate with box office, guest experience, marketing, and finance teams to support ticketing campaigns, membership programs, and patron engagement efforts. 

3. Generate and analyze reports for ticket sales, attendance, and audience trends to inform business decisions.

4. Coordinate mailing list exports and segmentation for marketing and fundraising efforts. 

5. Support rollover of seasonal events and coordinate with key teams to ensure clean transitions and accurate data. 

6. Provide internal user support, create documentation, and assist in training staff on AudienceView processes. 

7. Monitor data integrity and assist with deduplication, contact updates, and best practices in patron record management.

8. Collaborate with finance to ensure accurate revenue tracking and reporting.

9. Assist with working shows as needed in a lead capacity to support ticketing operations, on-sales, subscriptions, and renewal efforts.

10. Work in and assist with ticketed event builds in the CMS Umbraco.

Perform other duties as assigned.

Requirements

Here is what you will need to be successful:

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Education: Bachelors degree is preferred, but can be substituted with equivalent experience

2. Experience: 2–3 years in a data, CRM, ticketing, or operations role.

3. Attributes:

· Experience with CRM or ticketing platforms required; experience with AudienceView strongly preferred.

· CCS and HTML knowledge preferred. 

· Strong attention to detail and organizational skills.

· Ability to manage multiple tasks and meet deadlines in a fast-paced environment. 

· Excellent communication and customer service skills. 

· Experience working in performing arts, nonprofits, or a similar mission-driven environment is a plus

· Proficiency with Microsoft Excel and Office Suite

· Familiarity with database reporting tools and data analysis

· Experience with marketing platforms, such as MailChimp is preferred, but not required. 

Work Environment:. Frequent sitting with regular periods of extending standing and walking. Use of hands to finger, handle or feel, reach with hands and arms. Ability to talk and hear, taste, and smell. The employee frequently is required to walk, stand and sit and view computer screen for extended periods of time.  Ability to lift/move up to 25 lbs. Specific vision abilities required by this job include close vision and distance vision. Dress code is primarily business attire; semi-formal or formal for some special events. Employees should be neat in appearance and conduct themselves in a manner consistent with making a professional impression on guests.Due to work requirements, will need to work on evenings and weekends as scheduled or needed.

4. Other requirements:

· Must be 18 years of age or older.