Facilities Manager bei American 1 Credit Union

We are looking for a Facilities Manager

• Do you have experience as a leader of a FacilitiesTeam?
• Do you have knowledge of building systems such as HVAC, electrical and plumbing?
• Have you built relationships with vendors?

If so, we invite you to consider a career at American 1 Credit Union. Below are more details before you decide to apply:

• Position: Facilities Manager 
• Location: On site in Jackson, MI
• Salary: $77,000 - $90,000 annually, based on experience
• Benefits start on day one: Health, Dental, Vision, Responsible Time Off
• All offers of employment are contingent upon background screens.

The Facilities Manager plays a vital role in supporting the credit union’s growth by ensuring that all building systems, equipment, and fleet vehicles are properly maintained and functioning efficiently. Reporting to the Vice President of Information, Security and Technology, this position oversees the daily operations of the Facilities & Maintenance team, manages vendor relationships, coordinates property projects, and fosters a culture of accountability and excellence. The Facilities Manager collaborates closely with leadership to align facilities operations with the organization’s strategic goals and to promote a workplace culture that is Focused, Engaged, Trustworthy, Humbly Confident, and driven to Achieve.

Essential Job Functions

• Focus on Purpose: Focused on the credit union's purpose of creating financial wellness in our community through everyday banking.
• Lead, Manage, and Accountability: Lead and manage the Facilities & Maintenance team with a focus on accountability and performance. Use tools like the People Analyzer to ensure the right people are in the right roles.  Monitor team performance and implement coaching plans for continuous improvement.
• Property Project, Maintenance and Fleet Vehicle Management: Manages Facilities team tasks, including scheduling maintenance for buildings and fleet vehicles, coordinating property projects, preparing competitive bids.  Ensures HVAC systems and other building systems are properly maintained and in working order 
• Vendor Management: Serve as the primary liaison with third-party facility vendors.
• Facilities Help Desk Process Management: Manage the Facilities Help Desk ticketing system, ensuring timely and efficient resolution.
• Collaboration with Leadership: Work with the VP of IS&T and leadership teams to align facilities operations with short- and long-term organizational goals. Communicates goals and initiatives clearly.
• Employee Culture: Committed to building and supporting an engaging and inclusive culture for all. 
• Core Process, Policy, and Procedure Review: Ensure adherence to all facilities-related policies, procedures, and safety standards.
• Community Advocate: Serves as a credit union representative within the community and supports credit union sponsored events.

Competencies Required:

• People-focused and Strong Communication: Empathetically seek understanding of what members and employees require and expect. Utilize available resources, policies, and opportunities in the best interest of the organization without compromising its core values and focus.
• Achiever, Initiative, and Goal Driven:  Self-motivated with a drive for results, innovation, and continuous improvement.  The employee drives for results and success, is committed to their job, sets high standards of performance, pursues aggressive goals, works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Apply new ways of thinking and create innovative ideas.  Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision; creates novel solutions to problems.
• Focused, Decision-making and Problem-Solving: Proactive in identifying issues and implementing effective solutions. Has a strong sense of urgency about proactively solving problems and getting work done; gains support by collaborating effectively for ideas, proposals, projects, and solutions; takes initiative; makes and/or facilitates decisions considering the impact on others and/or the credit union; reach sound decisions and exercises good judgment based on a balanced consideration of facts, priorities, and alternatives; make decisions in agreed upon time frame; take initiative to identify and resolve problems; demonstrate the ability to examine existing problems/issues in new ways.
• Leadership, Management, and Accountability: Skilled in coaching, mentoring, and engaging cross-functional teams. Demonstrates ability to achieve positive outcomes by encouraging, supporting, coaching, developing, and mentoring others. Committed to leading the company by strategically thinking about the business and managing effectively.
• Engaged and Collaborative: The capacity to create an achievable vision for the future by engaging and collaborating to foresee longer-term developments, to envision options (and their probable consequences), to select sound courses of action, to rise above the day-to-day detail, to challenge the status quo.
• Trustworthy, Reliability and Confidentiality: Maintains confidentiality and demonstrates reliability in all responsibilities. Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments.   Able to keep all information obtained confidential, including member, employee, and credit union information. Ensures core processes, policies, and procedures are followed.

Key Accountability Items:

• Lead, Manage, Accountability
• Property Project & Maintenance Management
• Fleet Vehicle Management
• Facilities Vendor Management
• Facilities Help Desk Process Management

Requirements:

• Bachelor’s degree preferred or equivalent certification in Facilities Management.
• Minimum of 5 years of relevant experience in facilities or property management.
• Flexible availability, including occasional evenings and weekends as needed.  Must be flexible with working hours. Work schedules are occasionally adjusted on short notice to accommodate unexpected business needs, which may include working after hours and on weekends. Licensed driver, ability to travel from location to location.
• Frequent standing, walking, telephone, and computer use, lifting to 50 lbs.
• Licensed driver, ability to travel from location to location.

 The Ideal Candidate:

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office 
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively.
• Ability to direct other team members and coach others. 
• Knowledge of credit union products, services, policies, core processes, and procedures.
• Ability to provide supervisory leadership of professional- and intermediate-level staff.
• Demonstrated member-focused strategy skills.
• Demonstrated skill in gathering, reporting, and summarizing trends in data.
• Ability to express oneself clearly and articulately, both orally and in writing.
• Ability to make decisions and take initiative in problem resolution.
• Ability to exercise tact and responsibility when handling confidential information.

NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.