Program Coordinator – Beacon Program

Status: Full-Time
Location: Queens, NY
Compensation: $24.73 hourly

About Queens Community House (QCH)

Queens Community House (QCH) is a multi-site, multi-service settlement house serving the diverse population of Queens through a wide network of programs for children and youth, adults and families, and older adults.

Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. We are a modern interpretation of the traditional settlement house, bringing innovative leadership, best practices, and a passion for social and economic justice to everything we do.

We welcome individuals from diverse backgrounds and experiences who are inspired by our mission and highly motivated to make a positive impact.

About the Beacon Program

Beacon programs are school-based community centers serving children ages 6+, as well as adults of all ages. Programs operate:

• Monday–Friday: 1:15 PM – 9:15 PM
• Saturdays: 10:00 AM – 6:00 PM
• School holidays/recesses and summer: 8:00 AM – 6:00 PM

Our Beacons are designed to help participants develop skills and mindsets for success in school, work, and life, and to become active community leaders. The Program Coordinator’s schedule varies based on program needs.

Position Summary

The Program Coordinator plays a vital role in overseeing the evening and Saturday operations of the Beacon Program. This includes supervising and developing staff, coordinating programming, ensuring compliance with licensing and funding requirements, and fostering strong relationships with schools, families, and community partners.

This is a dynamic leadership position requiring organization, creativity, and a youth development mindset.

Key Responsibilities

• Support the Beacon Director and Assistant Director in managing all program operations.
• Build and maintain relationships with the host school, school leadership, funders, participants, parents, and community stakeholders.
• Lead outreach, recruitment, enrollment, and retention efforts for evening and Saturday programming.
• Design and implement engaging learning, recreation, arts, and development activities (STEM, literacy, sports, arts and crafts, etc.).
• Plan and facilitate events, family engagement activities, and special projects.
• Recruit, hire, train, supervise, coach, and evaluate staff.
• Ensure accurate data entry, reporting, and compliance with DOH, DYCD, and other licensing requirements.
• Manage crises and conflicts with professionalism, following established protocols.
• Maintain clear, consistent communication with all stakeholders.
• Serve as acting site lead in the absence of the Beacon Director and Assistant Director.
• Other duties as assigned.

Qualifications

• Associate Degree required; Bachelor’s Degree preferred.
• Bilingual fluency in Spanish or other languages preferred.
• Experience in program management, youth development, and performance-based contracting.
• Familiarity with SACC licensing procedures and ability to maintain all required clearances.
• Current CPR/First Aid/AED certification.
• Strong leadership, communication, planning, and public speaking skills.
• Computer literacy, including Microsoft Word, Excel, Office 365, Outlook, Teams, and Zoom.
• Ability to work both in-person and remotely with appropriate technology.

Work Environment & Physical Requirements

• Work in a school-based setting with both indoor and outdoor activities.
• Frequent bending, kneeling, walking, and occasional lifting (up to 15 lbs).

Benefits

Queens Community House offers a comprehensive benefits package to full-time staff, including:

• Generous Paid Time Off.
• Medical, Dental, and Vision insurance.
• Flexible Spending Accounts (FSA) for health and dependent care.
• 403(b) Retirement Plan with employer contribution and matching.
• Commuter benefits.
• Employee Assistance Program (EAP) for wellness and support.
• Professional development opportunities to support your career growth.
• Paid holidays and a supportive, inclusive workplace culture.

How to Apply

Interested candidates should apply through the Queens Community House Careers page:
🔗 www.qchnyc.org/careers

✨ Queens Community House is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates of all backgrounds are encouraged to apply.