District Ops Coordinator bei H&R Block
H&R Block · Tallahassee, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Tallahassee
At H&R Block, your contributions will go far beyond any job description. When you join our team, you’ll add to the momentum of a forward-thinking company—one that defined an industry and is now leading its transformation.
As a District Operations Coordinator, you’ll be responsible for all operational and administrative activities for company-owned tax offices and may support multiple District General Managers (DGMs) in a matrix management structure. You’ll need a strong ability to deliver executable results that will enable the company to achieve strategic business objectives.
The DGMs will look to you for consistent and effective weekly communication during scheduled 1:1s. This communication should include updates on shared goals including but not limited to: hiring and onboarding of associates (Ready to Serve (RTS)), 8-week breaks, availability, vacation incentives, associate’s ability to work in multiple locations, real estate projects, financial reviews, supply orders, facility issues, visibility items, office readiness, classrooms, staffing by office (hiring tracker review), and pre-season staffing.
Day to day, you’ll...
Hire and provide leadership for assigned Operational Administrative Assistants and Operations Specialists by setting and managing against performance goals, coaching, and providing development opportunities
Manage labor and productivity to budget and business demand
Ensure team submits timely and accurate expense reports
Support District General Managers (DGM) through consistent and effective communication, providing updates on all operations, initiatives, and known issues
Manage office readiness, partnering with Lead Field System Technicians to facilitate office readiness planning, location set up and tear down, real estate projects, and office upgrades
Ensure all supplies are available to assigned offices
Execute planograms, ensure office standards are consistently met, and manage supply ordering and distribution
Prepare for hiring and onboarding (Ready to Serve) by assisting with hiring fairs and recruitment events
Track and resolve issues with hiring status, offer letters, pay rate exceptions, I-9 compliance, Preparer Tax Identification Number (PTIN) applications, training requirements, and furloughs
- High school diploma or equivalent
- Customer service experience
- Effective time management and organization skills with the ability to handle multiple priorities
- 3 years minimum related work experience
- Multi-unit management experience
- 1-3 years supervisory/management experience
- Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience
- Bi-lingual skills
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Jetzt bewerben
