BENEFITS COORDINATOR bei U.S. Space & Rocket Center

RESPONSIBILITIES

Essential Functions

• Serve as a backup presenter for employee benefits orientations.
• Assist employees with benefits sign-up and enrollment processes.
• Follow up with employees who miss orientations or fail to complete benefits enrollment.
• Provide support during open enrollment by communicating with employees, sending reminders, and collecting forms.
• Prepare and distribute information for benefits orientations and send welcome emails to new employees.
• Audit benefits files to ensure accuracy and compliance.
• Prepare benefits claim packets as needed.
• Create and maintain employee benefits files.
• Review monthly benefits bills, notating discrepancies and differences in premiums. Update employee profile in the Center’s HRIS to accurately reflect changes.  

• Perform other duties as assigned by HR Leadership.

Supervisory Responsibilities:

Level of Supervision: None

Travel Required: Limited

QUALIFICATIONS

Required Education

• A high school diploma or equivalent is required.

Preferred Education

• A student working toward a bachelor’s degree in human resources, business administration, or a related field preferred. An equivalent combination of education and experience may be considered.

Experience

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) is required.
• Previous experience in Human Resources, benefits administration, or a related field is preferred.
• Familiarity with HRIS systems and tools is a plus.

Other Requirements

Knowledge, Skills, and Abilities (KSAs)

• Must have excellent verbal and written communication skills, and the ability to convey complex information clearly and concisely to diverse audiences.
• Must have a strong customer service orientation, commitment to meeting or exceeding employee expectations, and the ability to empathize with employees and address their needs effectively.
• Must have exceptional organizational skills with the ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Must have the ability to handle sensitive and confidential information with discretion and professionalism.
• Must have a collaborative mindset with the ability to work effectively in a team environment and build positive relationships with colleagues and stakeholders.

Physical Requirements

 This position has the following special requirements:

• Walking and climbing (stairs) to/from buildings to access other departments.
• Sitting for long periods (4-6 hours) behind a desk.
• Pushing, carrying, and lifting items, equipment, and supplies weighing up to 50 pounds to waist high.
• Sight, reading, wrist movements, and feeling to operate a computer terminal.
• Talking, and hearing to instruct employees and assist guests and service providers in person and over the telephone.
• This position interacts with employees and potential employees of the Rocket Center.

Eligibility Qualifications

• Must be authorized to work in the United States.

WORK ENVIRONMENT

Environmental Factors

• This position involves working in a climate-controlled office environment.

Expected Hours of Work: 20 hours per week between Monday and Friday, 8 a.m. to 5 p.m. Preferred dates of availability are Monday, Tuesday, and Friday. Weekend work, though rare, may occur depending on business needs.